Don't Put Your Health On Hold

Your Safety and Well-Being Are Our First Priority

Because your health is our core focus, we’re enhancing our already high standards to ensure the safety of all our patients and caregivers. We understand you may be hesitant — that you may have concerns about on-site treatment, but when waiting can mean much worse, trust that you are safe at UMass Memorial.

Following guidance from the Centers for Disease Control and Prevention and our own COVID task force, we’ve implemented the following: 

  • Social distancing
  • Stringent cleaning practices
  • Increased touch-free processes
  • Virtual visit options
  • Hand sanitizer stations
  • Universal masking
  • Screenings upon arrival

Learn more about our safety measures for the Medical Center and Marlborough Hospital in the videos below. 

We're Here For You. Reach Out Today.

In-person or virtual visits available.

Call 855-UMASS-MD (855-862-7763) or 

And don't forget to connect with myChart, our easy-to-use, secure website that gives you access to your health information.

Ways We Are Keeping You Safe

“I’ve said in multiple media interviews recently that there is no safer place to be now than in a health care setting because of our enhanced infection control protocols and our hyper-vigilance to keep our patients and our caregivers safe.” Eric Dickson, MD, President and CEO, UMass Memorial Health Care

Call For a Virtual Visit


See your provider without leaving your home.


Keeping You Safe

Read safe care processes in many languages.



COVID-19 Resources


Get current information and find resources.