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Volunteer Services

Volunteering is a wonderful way to gain exposure to the medical community, explore careers, enhance your knowledge and give back to UMass Memorial - Marlborough Hospital. Through volunteering, you’ll find a challenging and satisfying experience while performing a valuable service to your community hospital and a warm and caring environment for patients and their families.

Volunteers at UMass Memorial - Marlborough Hospital are highly valued members of our team and are vitally important to patient satisfaction, care and recovery. Our volunteers are dedicated individuals who provide a welcoming environment for patients and families, while sharing their time, talent and enthusiasm. Volunteer Services connects skilled volunteers with the opportunity to provide help and hope to our patients, guests and staff. We aim to be compassionate listeners and caring contributors to the hospital community.

On average, more than 150 volunteers give 20,000 hours to Marlborough Hospital each year.

Volunteer Opportunities

As a volunteer, you are assigned to areas that best match your interests, skills and talents. Our volunteers work in many areas including:

  • Patient Ambassador
  • Front Desk Greeter
  • Patient Transport
  • Gift Shop
  • Spiritual Care (Adult volunteers also include local clergy and members of faith affiliations who provide encouragement and support to patients during their stay.)

Qualifications to Volunteer

  • You must be 15 years or older to volunteer
  • Pass a TB screening
  • Background check
  • Vaccination history up to date
  • Commit to 100 hours of service each calendar year

Part of this process includes each applicant being personally interviewed and placed in a position compatible with the applicant’s interests and the current needs of the hospital.

How to Become a Volunteer

If you are interested in being a volunteer, please complete the appropriate online application, seen below. We would be delighted to meet you and see if we can make a match for you to join our team.

Unfortunately, due to the current Covid-19 restrictions, Marlborough Hospital is not accepting any new volunteer applications at this time. Our 2020 Student Volunteer Program is on hold until further notice.

Volunteer Application

Patient & Family Advisory Council

The Patient and Family Advisory Council (PFAC) at UMass Memorial - Marlborough Hospital provides our patients, family members and caregivers – an opportunity to offer valuable input to hospital staff and leaders. Click here to learn more and/or apply to become a member.


For more information, please reach out to our Volunteer Department at and/or 508-486-5688.