Our Zero Harm Pledge

At UMass Memorial Health – Milford Regional Medical Center, we are committed to maintaining the highest levels of patient safety with the goal of achieving zero harm. Here’s how we work as a system to provide the highest quality care.

How Milford Regional is Working to Achieve Our Goals

In some areas, we are performing exceptionally well in evaluating safety and quality. In other areas, we still have work to do.

Find data on our ICU Nursing Quality Measures and see some of the steps that we are taking to ensure safe patient care.

UMass Memorial Health - Milford Regional is committed to the people of Milford and the surrounding areas, offering safe, quality and compassionate care. Our staff live in the community and are also your neighbors, colleagues, family members and friends, working hard to always improve our medical services and interactions with you.

We want to know about your great experiences and your not-so-great experience, and make the situation better, if possible, or at least correct any miscommunication. It is our job to provide you with the appropriate resources to resolve any concerns.

*Please Note: If...

UMass Memorial Health - Milford Regional Medical Center Board of Trustees

Officers

• Brian Earley, Chair
• Gordon Lewis, Vice Chair
• Sergio Melgar, Treasurer
• John Glassburn III, Clerk

Trustees

• Denise Brookhouse
• Sandra Clark
• John Fernandes, Esq.
• Christopher Foley
• Gerald Gaudette III
• Barbara Gilmore
• Linda Mancini, Esq.
• Mary O’Neill, MD
• Andrew Willment, MD

Medical Staff Leadership

• Theresa Arpin, MD, President
• Matthew McCauley, DO, Vice President/MEC Chair
• Susan Barrett, MD, Secretary/Treasurer
• Albert A. Crimaldi, MD, PhD, Immediate President

Senior Leadership

Milford Regional Medical Center’s senior leadership team in...