About Us — HealthAlliance-Clinton Hospital

UMass Memorial Health – HealthAlliance-Clinton Hospital is a full-service, acute-care hospital serving communities in North Central Massachusetts and beyond. Our skilled team offers expert care, including advanced diagnostics, effective treatments, and comprehensive support.

When you come to HealthAlliance-Clinton Hospital, you receive the personalized attention you expect from a community hospital. You also have access to the advanced medical technology and specialty services of the UMass Memorial Health system.

Our Outstanding Care    

Our team provides specialty services and a care plan...

Spiritual and Pastoral Services at the Medical Center

UMass Memorial Medical Center

Spiritual and Pastoral Care at UMass Memorial Medical Center is available 24 hours a day, seven days a week to provide spiritual support to patients, their loved ones, and our caregivers. Board-certified chaplains are trained and experienced in providing comfort and religious or emotional care to people of all faiths or no faith. We believe in the importance of spiritual care as an integral part of the healing process. 

The UMass Memorial Department of Pastoral Care offers a ministry of compassionate presence, empathetic listening, spiritual guidance, hope and...

Interpreter Services

We offer assistance with many languages.

Español  |   Português  |   Kreyòl Ayisyen  |   Shqip  |   Tiếng Việt  |   العربية

Comprehensive Interpreter Services for Inclusive and Accessible Care

UMass Memorial Health provides interpreter services to patients, their families, and visitors who prefer to receive their health information in their preferred language, including Sign Language interpretation and auxiliary accommodations for the deaf and hard of hearing.

Interpreter services are offered at no cost to patients and are available 24 hours a day, seven days a week, and they include: qualified...

Visitor Dining at the Medical Center

Dining Options for Patients and Visitors at UMass Memorial Medical Center

As a patient at UMass Memorial Medical Center, you can invite visitors to join you for a meal. Our nutrition team can share details about guest trays and their costs.

Food and Nutrition Services

Hahnemann and Memorial Campuses

Phone: 774-442-3857
Hours: 6 am to 6:30 pm

University Campus

Phone: 774-442-3857
Hours: 6:30 am to 6 pm

Dining Options for Visitors

Visitors can find meals and snacks at the following locations:

Hahnemann Campus

  • Cafeteria: First floor, Main Building
    • Breakfast: 7 to 10:30 am
    • Lunch: 11 am to 2:30 pm
  • Coffee Kiosk: M...

Gift Shops and Flowers at the Medical Center

Our gift shops, located in the main lobbies of the University and Memorial campuses of UMass Memorial Medical Center, carry magazines, books, cards, gifts, clothing, snack foods, plants and flowers, and health and beauty supplies, including shampoo and toothpaste.

Hours of Operation

Memorial Campus

Monday to Friday: 9 am to 7 pm
Saturday/Sunday: 10 am to 4 pm
774-519-3583

University Campus

Monday to Friday: 9 am to 7 pm
Saturday/Sunday: 10 am to 4 pm
774-443-7767

To place an order for flowers, call one of the numbers listed above. Area florists make deliveries to our Medical Center daily; however...

Medical Center Visitation

Welcome to UMass Memorial Medical Center

Having loved ones at the bedside to offer support and be a partner in the healing process is a top priority. While you are visiting your loved ones, we ask that all patients and visitors follow our policies and procedures outlined below.

All visitors must check in using the visitor kiosk. Visitors are also able to complete an online pre-screen to expedite the time spent at the kiosk. After pre-screening, visitors will get a QR code that they can bring to a kiosk to receive their visitor badge for the day.

Visiting Hours

  • Worcester Campuses: 10 am – 8 pm (7...

Public Transportation for the Medical Center

Bus Service

Worcester Campuses

Local bus service in and around Worcester is provided by the Worcester Regional Transit Authority. For information on system maps, schedules and fares, call 508-791-9782 or visit www.therta.com.

Marlborough Campus

Bus services are available in the Greater Marlborough area to transport patients to the Marlborough Campus. Call the service for more information.

Assabet Valley Council on Aging Transportation
508-393-1600

The Local Connection (For residents of Marlborough and Southborough)
877-RIDETLC (877-743-3852)

Taxicab Service

Worcester Campuses

Explore a complete list of...

About Us — Medical Center

UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

UMass Memorial Medical Center Locations

UMass Memorial Medical Center includes four campuses located in Worcester, MA and Marlborough, MA:

In addition, through our healthcare system’s network of care, we are connected to:

  • Community-based physician practices
  • Home...

Contact Us at the Medical Center

How to Contact UMass Memorial Medical Center

Thank you for your interest in UMass Memorial Medical Center. If you have questions or comments, you can reach us by email, phone, or mail using the details below.

Note: The contacts listed are for UMass Memorial Medical Center campuses only. To contact other UMass Memorial Health hospitals, please visit our system-wide Contact Us page.

Call Us

Online Telephone Directory (list of department numbers)
Connecting to all departments - 508-334-1000

Appointments

To make, cancel or reschedule an appointment, please call us toll free at 855-UMASS-MD (855-862-7763)...

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Disclaimer

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This website does not give medical advice!

The...