Information for Families
NICU Visiting Hours
You are welcome to be with your baby any time you’d like. The following guidelines provide a private and safe place for the families and babies.
You are welcome to be with your baby any time you’d like. The following guidelines provide a private and safe place for the families and babies.
The UMass Memorial NICU provides programs and services focusing on the wellness your family and baby.
Screening Programs
As you welcome a new member into your family, we want to welcome you into ours.
If you have a preemie, a high-risk pregnancy or a newborn with critical medical needs, be assured that our UMass Memorial Medical Center Neonatal Intensive Care Unit (NICU) team uses innovation combined with compassion to treat the tiniest patients in the region.
In our relentless pursuit of healing, Our NICU has earned a national reputation for its family-centered care philosophy where families are an important part of their child's team.
We know that children aren’t small adults. They have unique needs that need to be met. If your child is an inpatient at our UMass Memorial Children's Medical Center, you can be assured that our caregivers have special training in caring for infants, children and adolescents.
Injury and illness affect the entire family. Our UMass Memorial Children's Medical Center Pediatric Social Work Program helps you and your child cope with illness and with the adjustment to diagnosis and treatment.
Licensed pediatric social workers provide services based on the unique needs of your child and family.
Our caring team of clinical social workers assists in many areas, including:
Our certified child life specialists at UMass Memorial Children’s Medical Center play a crucial role in supporting children and families facing medical challenges. Our team focuses on the needs of pediatric patients and their families, aiming to reduce stress and anxiety associated with hospitalization and medical procedures.
Our team help helps patients navigate the hospital experience with greater resilience and understanding.
The caregivers at the UMass Memorial Children’s Medical Center follow family-centered care core concepts. These concepts guide us in providing the best care possible to you and your family. The core concepts of family-centered care empower families in the care of their children.
The family is the constant in the child's life. We support and empower family members as partners and decision-makers in their child's care and help them cope more confidently with their child's illness.
UMass Memorial Children’s Medical Center delivers quality care to children throughout Central Massachusetts. We offer: