myChart Video Visit Instructions
PreCheck-In in MyChart
If you already have a MyChart account, you’ll get email or text reminders to complete your PreCheck-In as your telehealth appointment gets closer.
You can complete your pre-check in on your mobile phone or computer.
Hardware Test
Use the Test hardware button during your PreCheck-In, to make sure your camera, microphone and speaker are all working. This will save you from any possible delays during your telehealth visit.
Joining Your Telehealth Visit
After you finish your PreCheck-In, you can join your telehealth visit as early as 30 minutes before your scheduled appointment...
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Your Voice Matters: Share Feedback During Your Stay
Share your experience from your mobile device in just a few taps.
How to Get Started
Step 1: You will receive a text message with a link from 508-719-7957.
Step 2: Confirm your information (first name, last name, birthdate).
Step 3: Start sharing your feedback with your care team.
Why Share Feedback?
- Speak to your care team: Let us know if you have any requests or concerns about your care or how we’re communicating with you.
- Stay informed: Tell us if you...
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