Medicare FAQ

Understanding Medicare can feel overwhelming especially when you’re trying to make informed decisions about your health coverage and care. At UMass Memorial Health, we offer answers to the most commonly asked questions about Medicare eligibility, enrollment timelines, coverage options like Original Medicare and Medicare Advantage, and how Medicare works with other programs like Medicaid. Whether you’re turning 65, supporting a family member through the enrollment process, or simply comparing benefits, this resource is designed to help you confidently navigate your Medicare plan and make the...

Leaving the Hospital: Next Steps in Your Care

Whether you were in the hospital for a medical condition, a procedure, or a visit to the emergency room, it’s important to know how to care for yourself once you leave. Make sure to follow the instructions in your discharge plan.

Health Insurance Terms and Definitions

Health insurance can be confusing. Browse our health insurance glossary to better understand your coverage, benefits and costs.

Read more about: 

Common Health Insurance Terms

Allowed Amount

The allowed amount is the maximum amount your insurance will pay for a covered healthcare service. If your provider charges more, you may have to pay the difference.

Benefit

A benefit is a service your health plan covers (fully or partially pays for), such as doctor visits, hospital stays, preventive services or prescription medications.

Claim

A claim is...

Financial Assistance Program Policy Summary - English

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It is the policy of UMass Memorial Health (“UMMH”) to offer free or discounted care to patients with demonstrated financial need for medically necessary, urgent or emergency care at all locations of the following hospitals: 

  • UMass Memorial Medical Center
  • UMass Memorial Health – HealthAlliance-Clinton Hospital
  • UMass Memorial Health – Harrington
  • UMass Memorial Health – Milford Regional

Mass Memorial provides several options to reduce the out-of-pocket costs to patient with...