Self Service Rounding - Maternity

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Your Voice Matters: Share Feedback During Your Stay

Share your experience from your mobile device in just a few taps.

How to Get Started

Step 1: You will receive a text message with a link from 508-719-7957.

A screenshot of a text message from UMass Memorial Health. The message contains information about a link to a survey.

Step 2: Confirm your information (first name, last name, birthdate).

A phone screenshot of a survey from UMass Memorial Health asking for identity verification.

Step 3: Start sharing your feedback with your care team.

A phone screenshot of a survey from UMass Memorial Health asking the user what language to use.
A phone screenshot of a survey from UMass Memorial Health. The image shows an automated chat asking the patients questions about returning home.

Why Share Feedback?

  • Speak to your care team: Let us know if you have any requests or concerns about your care or how we’re communicating with you.
  • Stay informed: Tell us if you feel prepared and updated about each step of your care — including your transition home.
  • Say thanks in real time: Recognize a care team member who went above and beyond, and leadership will see your feedback.

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