Your Rights and Protections Against Surprise Medical Bills at UMass Memorial Health
When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.
Surprise Billing and Balance Billing Protections at UMass Memorial Health
At UMass Memorial Health, we understand that healthcare billing can be confusing, and we are here to help.
What do the terms Balance Billing and Surprise Billing mean?
Surprise Billing occurs when a patient receives a larger-than-expected medical bill due to their care provider being out-of-network. It typically occurs in the following scenarios: