Contact Us at HealthAlliance-Clinton

Thank you for your interest in UMass Memorial Health – HealthAlliance-Clinton Hospital. If you have questions, comments or concerns, please contact us by email, mail or telephone using the information provided below. For additional numbers, see our telephone directory.

Note: Contacts below apply to all campuses (Clinton, Fitchburg, and Leominster) unless otherwise specified.

Gift Shops at HealthAlliance-Clinton

gGift Shop

Leominster Campus Gift Shop

If you’re looking to take a gift to a friend or loved one in the hospital, try our gift shop located at our Leominster Campus.

HealthAlliance-Clinton Hospital’s Gift Shop, Nici’s Nook, is staffed by volunteers and operated by members of the HealthAlliance Guild. All profits from sales go directly back to the HealthAlliance-Clinton Hospital community.

HealthAlliance-Clinton Visitation

Welcome to HealthAlliance-Clinton Hospital

Effective June 2025

HealthAlliance-Clinton Hospital supports a patient and family-focused environment. We appreciate the need of our patients to have visitors and the need of family and friends to provide support to their loved ones while in the hospital. 

This policy applies to all patients and families in Inpatient, Ambulatory (including outpatient and Emergency Departments), and procedural settings. Visitations will be altered as needed for patient care. 

Visitor Dining at HealthAlliance-Clinton

Whether you are a visitor or a patient, you can find a variety of dining options throughout our hospitals, whether cafeterias or vending machines.

Burbank Campus

Vending machines: Numerous food and drink options available in urgent care

Clinton Campus

Cafeteria: Offers delicious breakfast and lunch options every weekday

Location: Ground level
Hours: Monday to Friday: 9 - 10:30 am; 11:30 am - 1 pm

Vending machines:

Patient and Family Advisory Council

What is a Patient and Family Advisory Council?  

Patient and Family Advisory Councils (PFACs) at UMass Memorial Medical Center and across the UMass Memorial Health System are made up of current and former patients, and caregivers, who dedicate their time to working on hospital and outpatient Patient/Family Experience projects and initiatives.

Marlborough Hospital Visitation

Effective January 2, 2024

Patients and visitors are strongly encouraged to wear masks, particularly if they have symptoms of respiratory illness and when they are visiting an admitted patient with a respiratory illness. At caregiver discretion, patients and visitors may be asked to wear a mask. If they do not comply with masking when asked to do so, they may be asked to leave.