We know that children aren’t small adults. They have unique needs that need to be met. If your child is an inpatient at our UMass Memorial Children's Medical Center, you can be assured that our caregivers have special training in caring for infants, children and adolescents.
Injury and illness affect the entire family. Our UMass Memorial Children's Medical Center Pediatric Social Work Program helps you and your child cope with illness and with the adjustment to diagnosis and treatment.
Licensed pediatric social workers provide services based on the unique needs of your child and family.
Our caring team of clinical social workers assists in many areas, including:
Our certified child life specialists at UMass Memorial Children’s Medical Center play a crucial role in supporting children and families facing medical challenges. Our team focuses on the needs of pediatric patients and their families, aiming to reduce stress and anxiety associated with hospitalization and medical procedures.
Our team help helps patients navigate the hospital experience with greater resilience and understanding.
The caregivers at the UMass Memorial Children’s Medical Center follow family-centered care core concepts. These concepts guide us in providing the best care possible to you and your family. The core concepts of family-centered care empower families in the care of their children.
The family is the constant in the child's life. We support and empower family members as partners and decision-makers in their child's care and help them cope more confidently with their child's illness.
UMass Memorial Children’s Medical Center delivers quality care to children throughout Central Massachusetts. We offer:
The following suggestions are provided to assist you in talking with your child about health care experiences. We hope these suggestions will help you prepare your child for an upcoming hospitalization or procedure and make the child's experience a little easier. For patients using services at the Children's Medical Center in Worcester, you may find child life specialists helpful.
At UMass Memorial Health (UMass Memorial), your privacy is a priority. We follow strict federal and state guidelines to maintain the confidentiality of your medical (protected health) information.
We also follow state guidelines regarding how long we must store your medical records and the requirements for proper disposal.
Protected health information (PHI) is any information about your past, present or future health care, or payment for that could be used to identify you.
When a patient needs the specialty care available at UMass Memorial Medical Center, physicians can turn to the Transfer and Access Center (TrAC) to smooth the way, any time of day or night.
The Transfer and Access Center is an enhanced service focused on efficiently filling the needs of patients and the referring physician who requests a transfer. The Center is staffed 24 hours a day, seven days a week, by a team of experienced intensive care and emergency medicine nurses with significant expertise in direct patient care.
You’re not alone. Beside the support of family and friends, UMass Memorial Medical Center offers support and comfort through these programs: