Helping Children Cope with Health Care Experiences
Compassionate Children’s Medical Care in Central Massachusetts and Beyond
At the Children’s Medical Center, we care about your child’s complete well-being. That’s why we created ways to help children cope with health care experiences.
Kid’s Comfort Promise Techniques
Kid’s Comfort Promise is an approach that makes needles hurt less, whether your child is 1 or 18. This approach uses proven tools and methods to relieve pain and stress from needles.
Our child life specialists, nurses and physicians work together to comfort your child. We customize our approach depending on their age and medical...
Joint Notice of Privacy Practices
Joint Notice of Privacy Practices
Effective Date: February 16, 2026
This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review this carefully.
Our Responsibilities
UMass Memorial is required by law to maintain the privacy and security of your medical information, provide this notice of our duties and privacy practices, and abide by the terms of the notice currently in effect.
We reserve the right to change privacy practices and make the new practices effective for all the information we maintain. Revised notices...
Transfer and Access Center
24/7 Specialty Patient Transfer Service
When a patient needs the specialty care available at UMass Memorial Medical Center, physicians can turn to the Transfer and Access Center (TrAC) to smooth the way, any time of day or night.
What is the Transfer and Access Center?
The Transfer and Access Center is an enhanced service focused on efficiently filling the needs of patients and the referring physician who requests a transfer. The Center is staffed 24 hours a day, seven days a week, by a team of experienced intensive care and emergency medicine nurses with significant expertise in direct patient...
Pediatric HIV/AIDS
If your child is infected with HIV (human immunodeficiency virus) or is at risk for infection, he/she may need special care and treatment. Children benefit from the HIV research and care available through our Maternal-Child HIV Program and academic partner UMass Chan Medical School.
HIV Care Focused on Children
Our team of specialists will treat your child based on his/her unique needs. We focus on the following goals:
- To provide comprehensive care to HIV-infected children and families through a multi-disciplinary team approach meaning a team of specialists from different backgrounds work...
Umbilical Cord Blood Donation
UMass Memorial Medical Center provides the option to donate your baby’s umbilical cord blood at the time of delivery. The blood that remains in the umbilical cord and placenta after a baby's birth is rich in stem cells that are found in bone marrow. It used to be thrown away as waste, but by donating it you can help advance medical research.
Cord blood donation for research is easy and at no cost to you.
Why Umbilical Cord Blood Donation Is Important
Cord blood has become a valuable resource for studies on diabetes, HIV, human immune system function, and other disease states and conditions...
Maternal-Fetal Medicine (High-Risk Pregnancy)
Exceptional Maternal-Fetal Medicine Services in Central Massachusetts and Beyond
UMass Memorial Health is the only program in the region with maternal-fetal medicine specialists, doctors who specialize in high-risk obstetrical care. We are with you throughout pregnancy, labor, delivery and postpartum, providing personalized services that protect you and your growing baby. Our depth of experience helps more people experience positive birth outcomes.
Maternal-fetal medicine specialists are part of our nationally recognized pregnancy and childbirth program. Services supporting more complex cases...
Reproductive Endocrinology and Infertility
Reproductive Endocrinology and Fertility in Central Massachusetts and Beyond
If you need assistance growing your family, diagnosing irregular periods or managing hormonal changes, you can count on UMass Memorial Health. Our program is home to leading fertility specialists (reproductive endocrinologists) who deliver a broad range of personalized services. You also receive ongoing support from highly skilled nurses who are with you every step of the way.
Conditions We Treat
The primary condition we treat is infertility. We help people who may be having difficulty getting pregnant due to conditions...