Vision

The UMass Memorial Health Patient and Family Advisory Council (PFAC) seeks to foster a culture of care and caring where patients are nurtured in body, mind and spirit.

Mission

The Patient and Family Advisory Council seeks to promote safe and comprehensive patient- and family-centered care:

• The furtherance of compassionate and respectful provider-patient partnerships in care
• The inclusion of families/friends as defined by the patient
• The understanding of, respect for, and accommodation of diversity in family life, values, beliefs, customs and practices
• The encouragement of effective two-way...

What is an Intensivist?

An intensivist is a board-certified physician who provides special care for critically ill patients. Also known as a critical care physician, the intensivist has advanced training and experience in treating this complex type of patient.

What Kind of Training does an Intensivist Have?

After medical school, an intensivist completes a residency and board certification in a specialty such as surgery, internal medicine, pulmonary medicine or pediatrics, plus an additional two- to three-year fellowship and certification in critical care medicine.

How is an Intensivist Different

Choose a location to see the available volunteer programs:

Medical Center  |  Harrington   |  HealthAlliance-Clinton   |   Milford Regional 

Volunteering is a wonderful way to gain exposure to the medical community, explore careers, enhance your knowledge and give back to UMass Memorial Health. We offer unique volunteer programs for both adults and teens. Through volunteering, you’ll find a challenging and satisfying experience while performing a valuable service to the staff and a warm and caring environment for patients and their families.

Our volunteers are highly valued members of our team...

Connecting All Departments

Fitchburg Campus: 978-343-5000
Clinton Campus: 978-368-3000
Leominster Campus: 978-466-2000

Emergency Department

Clinton Campus ED Registration Desk: 978-368-3850
Clinton Campus ED: 978-368-3860
Leominster ED Registration Desk: 978-466-2741
Leominster Campus: 978-466-2451

Urgent Care

Leominster Campus: 978-466-8820 

Admitting/Patient Registration   

Leominster Campus: Admitting/ Patient Registration: 978-466-2730
Outpatient Registration, Leominster and Fitchburg: 978-466-2732   
Radiology Registration Desk, Leominster: 978-466-2669
Same Day Surgery Registration Desk, Leominster: 97...

Thank you for your interest in UMass Memorial Health – HealthAlliance-Clinton Hospital. If you have questions, comments or concerns, please contact us by email, mail or telephone using the information provided below. 

Note: This list of contacts applies to all campuses (Clinton, Fitchburg, and Leominster) unless otherwise specified.

General Inquiries

Visit our Online Telephone Directory.  

Connecting to all departments:

• Fitchburg and Leominster: 978-466-2000 or email
• Clinton: 978-368-3000

Appointments

To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763) or vi...

Pastoral Care Services at HealthAlliance-Clinton Hospital support your psychosocial, spiritual and religious needs with compassion, attentive listening and unconditional acceptance.

We recognize the stress, anxiety, fear or loneliness that can accompany illness, and many patients and families find it helpful to talk to a chaplain or clergy for support during such times. Your own clergy is welcome to visit with you as well.

If you’d like a visit from a chaplain, please ask your nurse. We would be happy to arrange that for you.

Leominster Campus

Pastoral staff includes:

• Rev. Renee Anderson, Spiritual...