Effective January 15, 2026

Welcome to UMass Memorial Medical Center

Having loved ones at the bedside to offer support and be a partner in the healing process is a top priority. While you are visiting your loved ones, we ask that all patients and visitors follow our policies and procedures outlined below.

Due to extremely high levels of respiratory viruses in our community and within the Medical Center, as well as guidance from the Department of Public Health, we are instituting the following measures immediately at the Medical Center:

• All caregivers are required to wear masks during all clinical...

Bus Service

Worcester Campuses

Local bus service in and around Worcester is provided by the Worcester Regional Transit Authority. For information on system maps, schedules and fares, call 508-791-9782 or visit www.therta.com.

Marlborough Campus

Bus services are available in the Greater Marlborough area to transport patients to the Marlborough Campus. Call the service for more information.

Assabet Valley Council on Aging Transportation
508-393-1600

The Local Connection (For residents of Marlborough and Southborough)
877-RIDETLC (877-743-3852)

Taxicab Service

Worcester Campuses

Explore a complete list of...

UMass Memorial Medical Center is the region's trusted academic medical center, part of the UMass Memorial Health. We are committed to improving the health of people in Central Massachusetts through excellence in care, comprehensive health services, teaching and research.

UMass Memorial Medical Center Locations

UMass Memorial Medical Center includes four campuses located in Worcester, MA and Marlborough, MA:

• University Campus
• Memorial Campus
• Hahnemann Campus
• Marlborough Campus

In addition, through our health care system’s network of care, we are connected to:

• Community-based physician practices
• Home...

How to Contact UMass Memorial Medical Center

Thank you for your interest in UMass Memorial Medical Center. If you have questions or comments, you can reach us by email, phone, or mail using the details below.

Note: The contacts listed are for UMass Memorial Medical Center campuses only. To contact other UMass Memorial Health hospitals, please visit our system-wide Contact Us page.

Call Us

Online Telephone Directory (list of department numbers)
Connecting to all departments - 508-334-1000

Appointments

To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763)...

Disclaimer

Please read these terms and conditions of use carefully before using this site. By using this site, you agree to these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this Agreement, do not use this site. These Terms and Conditions may be revised and updated at any time. Please periodically review the Terms and Conditions because your continued usage of this site will mean that you accept those changes.

This website does not give medical advice!

The...

Here’s a quick guide to the contact information you need to call or visit any UMass Memorial Health hospital.

Medical Records Requests

Your medical record is the physical property of the UMass Memorial Health clinical entity where you received your care. You have the right to review the record and to obtain a copy.

When you are discharged from any UMass Memorial Health entity, your medical record still must be completed by all providers involved in your care prior to being copied and released to you. This process can take up to 30 days. When needed, information may be released to a physician or medical facility for any follow-up and continued care you receive.

How to Request Your Medical Records

If you...

Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance. 

If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income. 

Information Regarding Providers at UMass Memorial Medical Center

Self Pay Options

An enrollment counselor will contact patients without insurance prior to their appointment to arrange a meeting to screen for Mass Health and free care programs to...

Welcome to UMass Memorial Health!

We are the largest health care system in Central Massachusetts committed to improving the health of people in Central New England through excellence in care, comprehensive health services, and teaching, research and clinical trials through our partnership with UMass Chan Medical School.

Our system of care includes four outstanding hospitals and the region’s trusted academic medical center. No matter where you receive health care services within the UMass Memorial Health system, you have access to the advanced technology, resources and services at our hospitals:

• U...