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UMass Memorial Health Care Website Terms of Use Statement

Do not use this site for medical emergency services. Call 911 or your local emergency assistance number.


Please read these terms and conditions of use carefully before using this site. By using this site, you agree to these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this Agreement, do not use this site. These Terms and Conditions may be revised and updated at any time. Please periodically review the Terms and Conditions because your continued usage of this site will mean that you accept those changes.

This website does not give medical advice!

The content of the UMass Memorial website is provided for general information only and is not intended in any way to substitute for professional medical advice. Neither the content nor any other service offered through the UMass Memorial website is intended to be relied upon for medical diagnosis or treatment. Information obtained on this site may not be appropriate for your situation. Always seek the advice of your physician or other qualified health professional if you have any concern about your health. To obtain medical advice, you should consult with a physician or other qualified health care professional.

The opinions and statements made in all articles and replies do not represent the official opinion of UMass Memorial Health Care. UMass Memorial is not responsible for the content of any articles or replies and is not responsible for the content of any linked non-UMass Memorial sites that are accessible from this website. UMass Memorial is providing this information as a public service only and no guarantees or warranties are made or implied regarding such information. Readers are encouraged to confirm the information contained herein with other reliable sources.

All material contained on this website is provided "as is" for general informational purposes only and should not be considered medical advice. UMass Memorial and its subsidiaries disclaim any warranty concerning the accuracy, timeliness, and completeness of the information on this site. Consult your health care professional for advice relating to a medical problem or condition. In no event shall UMass Memorial Health Care and its affiliates be liable for any direct, special, indirect, exemplary, punitive, consequential, or other damages whatsoever resulting from the use of the website or material, whether in an action of contract, negligence or other action, arising out of or in connection with the use or performance of this website. In addition, UMass Memorial Health Care assumes no responsibility, and shall not be liable for any damages to or any viruses that may infect your computer equipment, device, or software because of your access, use of or borrowing in this or any other site. You assume all responsibility and risk for your use of this site, site-related services, and linked websites.

Readers are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate applicable law.

In the course of monitoring individuals improperly using this site, or in the course of site administration, activities of users may be monitored. If such monitoring reveals possible evidence of criminal activity, UMass Memorial Health Care may provide such evidence to law enforcement officials.

You acknowledge that the site contains information, data, software, photographs, graphics, videos, text, images, typefaces, sounds and other material (collectively "content") that are protected by copyrights, trademarks or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All content is copyrighted as a collective work under the U.S. copyright laws, and UMass Memorial owns a copyright in the selection, coordination, arrangement and enhancement of such content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the content, provided that the copies are made only for your personal, information and noncommercial use and maintain any notices contained in the content, such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see e.g. 17 U.S.C. Section 107), you may not upload, post, reproduce or distribute in any way content protected by copyright or other proprietary right without obtaining permission of the owner of the copyright or other proprietary right.

Read our Privacy Policy

UMass Memorial Health Care is committed to protecting your privacy. We have designed our website to allow you to visit most areas without identifying yourself or providing personal information. For those UMass Memorial areas where you elect to provide identifiable information, we assure you that we will make every effort to protect your privacy. We have tried to address many common questions and issues in our privacy policy. If you have any questions that we do not answer here, please send us an e-mail.

Does UMass Memorial ask for your information?

UMass Memorial may ask for your name, e-mail address and other information when you register for and/or use our services so that we can provide you with information and services that you have requested, respond to your questions, display content according to your preferences and contact you if necessary.

How does UMass Memorial use personal information?

The goal of UMass Memorial in collecting information about you is to provide you with the most useful Web experience possible. By knowing a little bit about you, UMass Memorial is able to deliver relevant services and content.

Will UMass Memorial disclose your information?

UMass Memorial does not disclose your information to third parties except as described below, when we believe in good faith that the law requires disclosure, or to protect the property rights of UMass Memorial. Any other disclosure will require your permission. UMass Memorial may disclose aggregated user statistics (for example, 75 percent of our users have children under age 2) in order to describe our services to prospective customers, patients and partners, and for other lawful purposes. In such cases, third parties will not receive data about individuals, only information about characteristics of groups of users.

What happens if you disclose your information to third parties via UMass Memorial?

From time to time, you may choose to disclose your information via UMass Memorial's Web site or e-mail. For example, if you send your doctor an e-mail message via UMass Memorial, you will disclose your e-mail address and the contents of your message to your physician. Likewise, if you request product information or make a purchase through a retailer that you locate through the UMass Memorial site, you may disclose personal information to obtain desired goods, services, and/or information. You also may post messages to bulletin boards or chat areas, allowing others to see the contents of your message and possibly your name and e-mail address.

UMass Memorial may provide links to various third party Web sites. Please remember that if you contact a third party and/or disclose personal information to a third party, the third party may collect personal information from you. Because UMass Memorial does not own or control third parties, third parties are responsible for how they use personal information. UMass Memorial has no responsibility or liability for their actions or policies. For further information about how a third party uses personal information, please refer to their posted policies or contact the third party directly.

Will UMass Memorial disclose my e-mail address to others?

No, UMass Memorial will not disclose your e-mail address to people outside UMass Memorial.

Will UMass Memorial use my information for direct mailings?

UMass Memorial may on occasion send you information concerning the health, development and well-being of children and families, and on other topics that might be of interest. Only UMass Memorial (or those working on the behalf of UMass Memorial) will send you this information. If you do not want to receive this information, simply e-mail a message to let us know.

What else should I know?

Please remember that whenever you voluntarily disclose information online -- for example, through message boards or to request information -- the information can be collected and used by others. In other words, if you post personal identifiable information online in non-UMass Memorial website areas, you may receive unsolicited messages from others in return. Also, while we strive to protect your information, UMass Memorial cannot ensure the security of information that you transmit to us via the Internet, and you do so at your own risk.


A cookie is a piece of data stored on your hard drive that contains information about you. Use of a cookie is in no way linked to any personally identifiable information while on the UMass Memorial site. UMass Memorial only uses cookies to identify you while you are logged into the UMass Memorial site. Upon exiting the site, the cookie terminates with no retained record of your use of the site. UMass Memorial has implemented technology and security policies, rules and measures to protect the health or personal data under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. UMass Memorial also protects your information by requiring that all our employees and others who have access to or are associated with the processing of your data to respect your confidentiality.

Finally, please remember that you are responsible for maintaining the secrecy of any passwords or account information.

We at UMass Memorial want to work with you to develop the best service possible. Please e-mail us if you have any questions. You will receive confirmation that your communication has been received.

Notification of Changes

If there is any change in UMass Memorial's privacy policy, changes will be posted immediately. We will only use information in accordance with this privacy policy under which the information was collected.

By continuing to use this site you acknowledge that you have reviewed and agree to all of the Terms and Conditions.

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