The Patient and Family Advisory Council (PFAC) at UMass Memorial - Marlborough Hospital provides you – our patients, family members and caregivers – an opportunity to offer your valuable input to hospital staff and leaders. The council may focus on any number of issues such as:

• Patient safety
• Provider communication
• Hospital improvements

Patient Family Advisory Council Responsibilities

• Support the mission of the hospital
• Attend and participate in scheduled council meetings
• Listen to and respect differing opinions and points of view
• Share insights and information in a courteous manner
• Maintain patient and provider confidentiality   

Membership information

Council members serve a two-year term and meetings occur on a minimum quarterly basis with a goal of six to eight meetings per year.

PFAC membership consists of:

• Current and former patients
• Family members of patients
• Caregivers
• Clinical staff
• Administration 

To learn more about becoming a member of the Marlborough Hospital PFAC call 508-486-5624 or send us an email.