UMass Memorial Medical Center at Nashoba Valley FAQ
Expanding Emergency Care Access in Nashoba Valley with a New Satellite Facility in Groton
Facility and Process
490 Main Street, Groton, MA
Ayer Town Hall – 10 minutes
Devens Common – 16 minutes
Groton Town Hall – 3 minutes
Harvard Town Hall – 18 minutes
Littleton Town Hall – 18 minutes
Pepperell Town Hall – 6 minutes
Shirley Town Hall – 16 minutes
Townsend Town Hall – 11 minutes
Throughout this process, UMass Memorial has collaborated with the region’s fire/EMS chiefs. They are part of decision making and important to our work, and we will continue to work closely with them.
While staffing needs are still being developed, new clinical and nonclinical positions will be posted.
Early 2027
Care and Services
In contrast to emergency departments, satellite facilities are freestanding and not attached to a hospital or medical facility. The Groton facility will be equipped to handle the same urgent health concerns as a hospital’s emergency department but will not have inpatient beds or a full hospital on-site.
The process will be the same as any emergency room transfer when a higher level of care is needed. The staff will arrange a transfer via ambulance or helicopter depending on the situation.
You can receive emergency care for a wide range of adult and pediatric issues, including injuries, serious illnesses and other urgent medical needs. It will be open 24 hours a day, seven days a week, and staffed with doctors, nurses, and equipment that you would find in an emergency department.
We will continue to assess the community’s needs and may expand the facility’s offerings as appropriate.
We will continue to assess the community’s needs and may expand the facility’s offerings as appropriate. We will provide mental health-safe treatment rooms and will use our mental health emergency services partners to support care in this location. This is similar to the level of care we provide in the other UMass Memorial community emergency departments.
We will provide the same lab services as a traditional ED. These include urinalysis, chemistry profile, liver function tests, complete blood count (CBC), metabolic panels, rapid tests for strep throat and flu, etc.
Imaging services will be available to emergency room patients when the facility opens.
We will continue to assess the community’s needs and may expand the facility’s offerings as appropriate.
We will continue to assess the community’s needs and may expand the facility’s offerings as appropriate. UMass Memorial offers many primary care physicians accepting new patients throughout the region. Area residents can call 855-UMASS-MD (855-862-7763) for more information.
We will continue to assess the community’s needs and may expand the facility’s offerings as appropriate.
We will provide imaging and lab tests for patients in the emergency department. Outpatient testing will not be available at this location at this time.
The decision is based on EMS protocol.
We will follow existing billing processes in place for any transfer of care.
Members of the community can call the UMass Memorial call center at 855-UMASS-MD (855-862-7763) to learn more about our services or visit www.ummhealth.org.
This is an ongoing area of focus. We are working with local organizations, including the Montachusett Regional Transit Authority (MART), to support the communities’ needs.