Why am I receiving UMass Memorial texts from a new number?
To better serve our patients, we've expanded our texting/SMS capabilities for appointment changes, your MyChart account, bill pay and your care.
How do I sign-up to receive text messaging from UMass Memorial Health?
To begin or to continue receiving text messages, text "JOIN" to 61317.
How do I stop text messages from UMass Memorial Health?
To stop recurring automated messages, text "STOP" to 61317.
How do I update my text messaging preferences via MyChart?
1. In MyChart, from the Menu navigate to Account Settings > Communication Preferences.
2. Click the Subscribe button under the Text Message section.
3. Toggle On, Message subscription.