Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance.
If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income.
An enrollment counselor will contact patients without insurance prior to their appointment to arrange a meeting to screen for Mass Health and free care programs to cover outstanding balances and/or future hospital costs. For more information, call Financial Counseling at 508-334-9300 or email: needinsurance@umassmemorial.org.
Helping You Find Affordable Insurance and Pay Bills
Our Financial Counselors:
Help you qualify for insurance coverage
Explain the programs available to help you choose the best plan for you/
Fill out the paperwork
Help you pick your doctors
Help you apply for food assistance programs
Provide you with timely price estimates of health care services; learn more.
If you wish to have a visit by a patient financial counselor, please ask your nurse or doctor, or contact our financial counselors at 508-334-9300. Patient Financial Counseling is open Monday through Friday, 8 am to 4:30 pm or email: needinsurance@umassmemorial.org.
Financial Assistance Policy, Instructions and Applications
