Crisis Services/Community Behavioral Health Center

Adult Mobile Crisis Intervention - Leominster Location : 100 Erdman Way, Leominster Phone : 800-977-5555 Current Status: Clients transitioned to Clinical and Support Options Referrals: Continue using existing referral process Update: Clinical and Support Options (CSO) began operating program on September 17. Adult Mobile Crisis Intervention - Worcester Location : 12 Queen Street, Worcester Phone : 866-549-2142 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1. Community Crisis Stabilization Location : 12 Queen Street, Worcester Phone : 508-860-1034 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1. Youth Mobile Crisis Intervention - Leominster Location : 100 Erdman Way, Leominster Phone : 800-977-5555 Current Status: Clients transitioned to Clinical and Support Options Referrals: Continue using existing referral process Update: Clinical and Support Options (CSO) began operating program on September 17. Youth Mobile Crisis Intervention - Worcester Location : 26 Queen Street, Worcester Phone : 866-549-2142 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1.

Children's Counseling Clinic/Community Behavioral Health Center - Leominster Location : 100 Erdman Way, Leominster Phone : 978-466-8384 Current Status: Clients transitioned to Clinical and Support Options Referrals: Continue using existing referral process Update: Clinical and Support Options (CSO) began operating program on September 17. Children's Counseling Clinic/Community Behavioral Health Center - Worcester Location : 335 Chandler Street, Worcester Phone : 508-791-3261 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1. Department of Children and Families Services Location : 100 Erdman Way, Leominster Current Status: Closed. Clients transitioned to other contracted agencies/operators. Referrals: Not accepting referrals Update: Closed as of June 30. Clients transitioned to other contracted agencies/operators. Early Intervention Location : 100 Erdman Way, Leominster Phone : 978-870-1840 Current Status: Closed. Mentor South Bay is the new operator. Referrals: Not accepting referrals Update: Closed as of August 11. Mentor South Bay began providing services as the new program operator on June 11. Juvenile Court Clinic Location : 225 Main Street, Worcester Current Status: Closed. Behavioral Health Network is the new operator. Referrals: Not accepting referrals Update: Closed as of June 30. Behavioral Health Network is the new operator as of July 1. Together For Kids Location : 335 Chandler Street, Worcester Current Status: Closed. Empower LGA and The Collaborative for Educational Services are the new operators. Referrals: Not accepting referrals Update: Closed as of June 30. Empower LGA and The Collaborative for Educational Services are the new operators of the Early Childhood Mental Health Consultation Program in this region. Victim Services - Worcester Location : 335 Chandler Street, Worcester Phone : 508-791-3261 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1.

Adult Outpatient Services/Community Behavioral Health Center

Adult Counseling Clinic/Community Behavioral Health Center - Leominster Location : 100 Erdman Way, Leominster Phone : 978-534-6116 Current Status: Clients transitioned to Clinical and Support Options Referrals: Continue using existing referral process Update: Clinical and Support Options (CSO) began operating program on September 17. Adult Counseling Clinic/Community Behavioral Health Center - Worcester Location : 12 Queen Street, Worcester Phone : 508-860-1260 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1. Developmental Disabilities Unit/Clinical Team - Leominster Location : 100 Erdman Way, Leominster Phone : 978-534-6116 Current Status: Open and operated by Clinical and Support Options Referrals: Continue using existing referral process Update: Clinical and Support Options (CSO) began operating program on September 17. Developmental Disabilities Unit/Clinical Team - Worcester Location : 12 Queen Street, Worcester Phone : 774-312-2426 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1. Specialty Geriatric Services in Nursing Facilities Location : 26 Queen Street, Worcester Current Status: Closed Referrals: Not accepting referrals Update: Closed as of June 30 Screening and Treatment of Early Psychosis (STEP) Clinic Location : 72 Jaques Avenue, Worcester Phone : 508-860-1277 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) to began operating program on October 1.

Residential and Community

Adult Community Clinical Services (ACCS) Locations : Various Phone : 508-860-1212 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on September 24. Beryl's House Location : Worcester Current Status: Closed Referrals: Not accepting referrals Update: Closed as of June 30 Community Support Program Location : 162 Chandler Street, Worcester Phone : 774-312-2405 Current Status: Clients transitioned to Behavioral Health Network Referrals: To make a referral call 413-301-WELL (9355) or complete this referral form . Update: Behavioral Health Network (BHN) began operating program on September 17. Learn more . Health Home Management Location : 162 Chandler Street, Worcester Phone : 508-373-7996 Current Status: Open and operated by Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on October 1. Orchard Street Location : Leominster Current Status: Closed Referrals: Not accepting referrals Update: Closed as of June 30 PACT 1 Location : 26 Queen Street, Worcester Phone : 978-401-3813 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on September 24. PACT 2 Location : 26 Queen Street, Worcester Phone : 508-860-1055 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on September 24. PACT 3 Location : 100 Erdman Way, Leominster Phone : 978-466-8316 Current Status: Clients transitioned to Clinical and Support Options Referrals: Continue using existing referral process Update: Program moved to 100 Erdman Way, Leominster on October 1. Clinical and Support Options (CSO) began operating program on October 1. Stabilization Treatment and Recovery (STAR)/(DMH Safe Haven) Location : Worcester Phone : 774-312-2467 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on September 24. Tenancy Preservation Program Location : 162 Chandler Street, Worcester Phone : 508-438-5656 Current Status: Closed. Eliot Community Health Services is the new operator. Referrals: Not accepting referrals Update: Eliot Community Human Services began operating this program September 1. Worcester Community Housing Program Location : Worcester Current Status: Closed. South Middlesex Opportunity Council is the new operator. Referrals: Not accepting referrals Update: Closed as of June 30. Clients transitioning to South Middlesex Opportunity Council (SMOC).

Substance Use Continuum

Acute Treatment Services (Detox) Location : 12 Queen Street, Worcester Phone : 508-860-1000 Current Status: Closed. See details below related to Behavioral Health Network services. Referrals: See below Update: BHN welcomes walk-in clients seeking any level of recovery treatment, and referrals from providers seeking CSS level for their patients. The team will conduct a comprehensive assessment and connect you with the care you need, either at 12 Queen Street, with its partner organizations or in the community. Clinical Support Services Location : 12 Queen Street, Worcester Phone : 508-860-1034 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on September 24. Transitional Support Services Location : 12 Queen Street, Worcester Phone : 774-312-2400 Current Status: Clients transitioned to Behavioral Health Network Referrals: Continue using existing referral process Update: Behavioral Health Network (BHN) began operating program on September 24.

Community Healthlink Program Updates

Last updated: October 1, 2026

Important: Community Healthlink has transitioned all its programs to new operators. Please see details below.

As of October 1, 2026, Community Healthlink has transitioned all its programs to new operators. Clients can continue seeking services through the contact information below.

Together with these partners, we have worked carefully to ensure that there is continuity of care — meaning no disruption in people’s access to our services.

See our press release.

For any media inquiries, please email media@umassmemorial.org.

For any other inquiries, please email communications@umassmemorial.org.

For assistance related to any outstanding Community Healthlink business matters, call 508-860-1000 and follow the prompts.

Current Status: All Programs Transitioned to New Operators

If you have questions about a specific program, please connect using the contact information below.

All Program Status Updates

Adult Mobile Crisis Intervention - Leominster

Location: 100 Erdman Way, Leominster
Phone: 800-977-5555
Current Status: Clients transitioned to Clinical and Support Options
Referrals: Continue using existing referral process
Update: Clinical and Support Options (CSO) began operating program on September 17.

Adult Mobile Crisis Intervention - Worcester

Location: 12 Queen Street, Worcester
Phone: 866-549-2142
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Community Crisis Stabilization

Location: 12 Queen Street, Worcester
Phone: 508-860-1034
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Youth Mobile Crisis Intervention - Leominster

Location: 100 Erdman Way, Leominster
Phone: 800-977-5555
Current Status: Clients transitioned to Clinical and Support Options
Referrals: Continue using existing referral process
Update: Clinical and Support Options (CSO) began operating program on September 17.

Youth Mobile Crisis Intervention - Worcester

Location: 26 Queen Street, Worcester
Phone: 866-549-2142
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Children's Counseling Clinic/Community Behavioral Health Center - Leominster

Location: 100 Erdman Way, Leominster
Phone: 978-466-8384
Current Status: Clients transitioned to Clinical and Support Options
Referrals: Continue using existing referral process
Update: Clinical and Support Options (CSO) began operating program on September 17.

Children's Counseling Clinic/Community Behavioral Health Center - Worcester

Location: 335 Chandler Street, Worcester
Phone: 508-791-3261
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Department of Children and Families Services

Location: 100 Erdman Way, Leominster
Current Status: Closed. Clients transitioned to other contracted agencies/operators.
Referrals: Not accepting referrals
Update: Closed as of June 30. Clients transitioned to other contracted agencies/operators.

Early Intervention

Location: 100 Erdman Way, Leominster
Phone: 978-870-1840
Current Status: Closed. Mentor South Bay is the new operator.
Referrals: Not accepting referrals
Update: Closed as of August 11. Mentor South Bay began providing services as the new program operator on June 11.

Juvenile Court Clinic

Location: 225 Main Street, Worcester
Current Status: Closed. Behavioral Health Network is the new operator.
Referrals: Not accepting referrals
Update: Closed as of June 30. Behavioral Health Network is the new operator as of July 1.

Together For Kids

Location: 335 Chandler Street, Worcester
Current Status: Closed. Empower LGA and The Collaborative for Educational Services are the new operators.
Referrals: Not accepting referrals
Update: Closed as of June 30. Empower LGA and The Collaborative for Educational Services are the new operators of the Early Childhood Mental Health Consultation Program in this region.

Victim Services - Worcester

Location: 335 Chandler Street, Worcester
Phone: 508-791-3261
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Adult Counseling Clinic/Community Behavioral Health Center - Leominster

Location: 100 Erdman Way, Leominster
Phone: 978-534-6116
Current Status: Clients transitioned to Clinical and Support Options
Referrals: Continue using existing referral process
Update: Clinical and Support Options (CSO) began operating program on September 17.

Adult Counseling Clinic/Community Behavioral Health Center - Worcester

Location: 12 Queen Street, Worcester
Phone: 508-860-1260
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Developmental Disabilities Unit/Clinical Team - Leominster

Location: 100 Erdman Way, Leominster
Phone: 978-534-6116
Current Status: Open and operated by Clinical and Support Options
Referrals: Continue using existing referral process
Update: Clinical and Support Options (CSO) began operating program on September 17.

Developmental Disabilities Unit/Clinical Team - Worcester

Location: 12 Queen Street, Worcester
Phone: 774-312-2426
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Specialty Geriatric Services in Nursing Facilities

Location: 26 Queen Street, Worcester
Current Status: Closed
Referrals: Not accepting referrals
Update: Closed as of June 30

Screening and Treatment of Early Psychosis (STEP) Clinic

Location: 72 Jaques Avenue, Worcester
Phone: 508-860-1277
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) to began operating program on October 1.

Adult Community Clinical Services (ACCS)

Locations: Various
Phone: 508-860-1212
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on September 24.

Beryl's House

Location: Worcester
Current Status: Closed
Referrals: Not accepting referrals
Update: Closed as of June 30

Community Support Program

Location: 162 Chandler Street, Worcester
Phone: 774-312-2405
Current Status: Clients transitioned to Behavioral Health Network
Referrals: To make a referral call 413-301-WELL (9355) or complete this referral form.
Update: Behavioral Health Network (BHN) began operating program on September 17. Learn more.

Health Home Management

Location: 162 Chandler Street, Worcester
Phone: 508-373-7996
Current Status: Open and operated by Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on October 1.

Orchard Street

Location: Leominster
Current Status: Closed
Referrals: Not accepting referrals
Update: Closed as of June 30

PACT 1

Location: 26 Queen Street, Worcester
Phone: 978-401-3813
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on September 24.

PACT 2

Location: 26 Queen Street, Worcester
Phone: 508-860-1055
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on September 24.

PACT 3

Location: 100 Erdman Way, Leominster
Phone: 978-466-8316
Current Status: Clients transitioned to Clinical and Support Options
Referrals: Continue using existing referral process
Update: Program moved to 100 Erdman Way, Leominster on October 1. Clinical and Support Options (CSO) began operating program on October 1.

Stabilization Treatment and Recovery (STAR)/(DMH Safe Haven)

Location: Worcester
Phone: 774-312-2467
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on September 24.

Tenancy Preservation Program

Location: 162 Chandler Street, Worcester
Phone: 508-438-5656
Current Status: Closed. Eliot Community Health Services is the new operator.
Referrals: Not accepting referrals
Update: Eliot Community Human Services began operating this program September 1.

Worcester Community Housing Program

Location: Worcester
Current Status: Closed. South Middlesex Opportunity Council is the new operator.
Referrals: Not accepting referrals
Update: Closed as of June 30. Clients transitioning to South Middlesex Opportunity Council (SMOC).

Acute Treatment Services (Detox)

Location: 12 Queen Street, Worcester
Phone: 508-860-1000
Current Status: Closed. See details below related to Behavioral Health Network services.
Referrals: See below
Update: BHN welcomes walk-in clients seeking any level of recovery treatment, and referrals from providers seeking CSS level for their patients. The team will conduct a comprehensive assessment and connect you with the care you need, either at 12 Queen Street, with its partner organizations or in the community.

Clinical Support Services

Location: 12 Queen Street, Worcester
Phone: 508-860-1034
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on September 24.

Transitional Support Services

Location: 12 Queen Street, Worcester
Phone: 774-312-2400
Current Status: Clients transitioned to Behavioral Health Network
Referrals: Continue using existing referral process
Update: Behavioral Health Network (BHN) began operating program on September 24.

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Services and Treatments

All Locations

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Services and Treatments

Community Healthlink Program Updates

Current Status: All Programs Transitioned to New Operators

All Program Status Updates

All Locations

View Alphabetically

Services and Treatments

All Locations

View Alphabetically

Services and Treatments

Community Healthlink Program Updates

Current Status: All Programs Transitioned to New Operators

All Program Status Updates

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