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UMass Memorial Health — HealthAlliance-Clinton Hospital complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability. Further, HealthAlliance-Clinton Hospital does not exclude people or treat them differently because of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability.
HealthAlliance-Clinton Hospital provides free aids and services to people with disabilities to communicate effectively with us, such as:
HealthAlliance-Clinton Hospital also provides free language services to people whose primary language is not English, such as:
If you need these services, contact Interpreter Services, 978-466-4077 (TTY 711).
If you believe that HealthAlliance-Clinton Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability, you can file a grievance with:
The Patient Safety Specialists
60 Hospital Rd.
Leominster, MA 01453
Tel: 508-466-2073 (TTY-711), Fax: 978-466-4005,
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance The Patient Safety Specialists are available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Tel: 800-368-1019 or 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.