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The COVID team donning personal protective equipment (PPE) in the CCU at University Campus of UMass Memorial Health.

The COVID team donning personal protective equipment (PPE) in the CCU at the University Campus of UMass Memorial Health. (Photo by Allison Dinner Photography)


  • June 27, 2022

    To:     All UMass Memorial Health Caregivers
    From:  Eric Dickson, MD, President and CEO, UMass Memorial Health
    Tiffany Moore Simas, MD, MPH, MEd, Chair, Department of Obstetrics and Gynecology
    Date:  June 27, 2022
    Re:     Reaffirming Our Commitment to Reproductive Health

    Many of us are still in shock about the U.S. Supreme Court’s decision to overturn Roe vs. Wade on Friday of last week. We want to take this moment to repeat and reaffirm UMass Memorial Health’s commitment to reproductive health for all people regardless of their circumstances. 

  • June 13, 2022 - Worcester Business Journal

    In late May, CHL was chosen by the City of Worcester to develop a new model for 911 calls, where CHL crisis teams accompany police officers to certain emergency calls, such as welfare or safety checks.

  • June 6, 2022 - Spectrum News 1

    There is widespread concern about what the pandemic is doing to the mental health of adolescents. In Worcester, a new school-based program aims to address the issue. UMass Memorial Health’s Community Healthlink C.A.R.E.S. Club (Create. Achieve. Respect. Elevate. Succeed) expanded to Worcester East Middle school. Community Healthlink will mentor students and provide counseling, along with academic help.

  • June 5, 2022 - The Boston Globe

    “For a radiologist who has been reading scans and always had IV contrast, to ask them to read without it, they will miss things,” said Dr. Eric Dickson, CEO of UMass Memorial Health. “It’s a horrible shortage. And it has significantly impacted operations. Ultimately we’ve had to do scans without contrast or withhold the scan.”

  • June 1, 2022 - WBUR

    Dr. Eric Dickson, chief executive of UMass Memorial Health Care, said these factors make the timing of the latest COVID wave particularly tough. “As we started to see this uptick, we were really overwhelmed trying to catch up with a lot of work that had been put off for the last two years [and] dealing with staffing challenges,” he said. “We were starting from a position of weakness in health care, and then you're laying this on top of it.”

  • May 29, 2022 - Telegram & Gazette

    UMass Memorial Health – Community Healthlink is teaming up with the city’s Health and Human Services and public safety departments to design a program where mental health experts respond with officers to certain emergency calls. “Adding another layer of support and expertise to our crisis support is something that will really benefit our community,” Tamara Lundi, Community Healthlink president, said Friday.

  • May 27, 2022 - The Boston Globe

    UMass Memorial Health has also delivered approximately 8,000 courses of either Paxlovid or the monoclonal antibody therapy bebtelovimab since last July — almost 2,000 of which were delivered since April 10. It also hosts clinics for Evusheld for patients on Saturdays. Dr. Eric Dickson, CEO of UMass Memorial Health, said the health system has expanded the number of monoclonal antibody treatments it can deliver in a day, to 45 to 48 appointments. The center has been operating at maximum capacity for the last five weeks, as the latest surge began.

  • May 25, 2022 - Worcester Business Journal

    Community Healthlink, an organization within the UMass Memorial Health system that provides mental health services, has been chosen by the City of Worcester to assist a new crisis response model for 911 calls. 

  • May 25, 2022 - Spectrum News 1

    Speaking on children’s mental health, Dr. Abita Raj, a child and adolescent psychologist with Community Healthlink, said it’s important to keep an open dialogue. 

    “Checking in, if you notice something different, talk,” Dr. Raj said. “Talking is so important. Some kids are open and some kids are going to push you away, but the fact that you asked and engaged is so, so important.”

  • May 24, 2022


    As the pandemic wreaks havoc with adolescent mental health, the CHL C.A.R.E.S. Club helps students with school attendance, their studies, and their relationships.


  • May 24, 2022


    In the new model, a CHL crisis clinical team will respond to certain emergency calls alongside police.


    Worcester, MA (May 16, 2022) – UMass Memorial Health – Community Healthlink (CHL) has been selected by the City of Worcester Health and Human Services Division to be its partner for its new “Mental Health Community Crisis Response Model.” In the new model, a CHL crisis team will be dispatched alongside police to certain emergency calls.

  • May 14, 2022 - Spectrum 1 News

    Giving new nurses the first-hand experiences they need is the goal of UMass Memorial Medical Center’s Graduate Residency Program.

    Karen Uttaro, UMass Memorial director of education, said, “(Graduate students) are assigned to a particular unit, and they have a whole year to go through the program. The first 13 weeks are really the most intensive part.”

  • May 14, 2022 - Boston Globe

    There are small-but-critical moments in our daily discourse — a friendly word or an especially kind gesture — that can, without exaggeration, reshape the trajectory of lives.

    A smile. Or a handshake. A thoughtful suggestion offered at precisely the right time.

    And then a decision is made. A choice is altered. Two roads converge. One path is abandoned, and another carefully followed.

    Eric Dickson remembers a moment exactly like that. He’ll never forget the man who helped him then. And how, all these years later, it helped shaped who he became.

  • May 13, 2022 - Boston Globe

    With abortion rights threatened by an imminent Supreme Court ruling, Massachusetts advocates on Friday unveiled a broad agenda to protect and expand reproductive services to accommodate patients from the Bay State and beyond.

  • May 11, 2022 - Telegram & Gazette

    The city is working to deal with mental health issues head on using the collective power of several organizations and its task force to reduce stigma and get those who need it help. 

    City officials, public health advocates and people with first-hand experience struggling with their mental health said that work is ongoing to end the stigma around mental health at an event Tuesday afternoon outside City Hall. 

  • May 3, 2022 - Spectrum News 1

    WORCESTER, Mass. - COVID-19 cases have been on the rise in Central Massachusetts. 

    According to Massachusetts Department of Public Health data, the 14-day daily average as of April 28 is 21.8 cases, more than double the average on April 7. Compared to the rest of the state, however, the 14-day daily rate in Worcester County is well below average. From April 14 to April 28, Worcester County reported over 2,500 positive COVID-19 cases.

  • May 3, 2022 - MedCity News

    That’s something Dr. Eric Alper, senior vice president, chief clinical informatics officer and chief quality officer at UMass Memorial Health, is keeping a close eye on. Currently, Worcester, Massachusetts-based UMass takes advantage of private health information exchanges, like Epic’s proprietary Care Everywhere platform. 

  • May 3, 2022 - Telegram & Gazette

    Heywood Healthcare and UMass Memorial Health have started the process of forming an affiliation that would bring Heywood under the UMass Memorial umbrella. The two systems, which currently collaborate on a number of programs, have signed a non-binding letter of intent that will allow Heywood Healthcare and UMass Memorial Health to explore affiliation options upon the completion of a review. 

  • May 3, 2022




  • May 3, 2022 - Boston Globe

    Heywood Hospital is looking to join the UMass Memorial Health system, a move that would bring the two-hospital organization into the growing Worcester-based health system.

    The two health systems signed a letter of intent to conduct due diligence for a deal, a process the groups said could take up to a year. If the pair sign a definitive agreement, the deal would require Health Policy Commission review.


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