Patient Registration FAQ
Answers to common questions about registering for your appointment
Frequently Asked Questions
UMass Memorial Health asks all patients to provide a government-issued photo ID with date of birth at registration to make sure we provide the right treatment to the right patient. We are not checking your immigration status.
You will still receive the care you need, even if you do not have a government-issued photo ID.
We want to give you the best possible care, and to help us do that, the information on your photo ID will be recorded in your medical record.
The information on your photo ID may be shared with other health care providers so they can provide you with the care you need. This information may also be shared with your insurance provider for billing purposes. We will not provide this information to U.S. immigration officials.
Your immigration status does not matter when it comes to receiving care at UMass Memorial.
Below are some helpful resources.
Central West Justice Center
An Affiliate of Community Legal Aid
405 Main Street, 4th Floor
Worcester, MA 01608
Phone: 1-855-252-5342
www.communitylegal.org/apply-online
MetroWest Legal Services
63 Fountain Street, Suite 304
Framingham, MA 01702
Phone: 508-620-1830
www.mwlegal.org
Greater Boston Legal Services
Immigration Unit (Boston Office)
197 Friend Street
Boston, MA 02114
Phone: 617-603-1808
www.gbls.org
Massachusetts Immigrant and Refugee Advocacy (MIRA) Coalition
105 Chauncy Street, Suite 901
Boston, MA 02111
Phone: 617-350-5480
www.miracoalition.org
The Political Asylum / Immigration Representation Project (PAIR)
98 North Washington Street, Suite 106
Boston, MA 02114
Phone: 617-742-9296
www.pairproject.org
UMass Memorial complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age, or disability.