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Information for Referring Providers

The COVID Treatment Center (CTC) is run as an ambulatory clinic of UMass Memorial Medical Center at their Hahnemann campus in Worcester.  Dr. Sandeep Jubbal is the Medical Director of the CTC and is a member of the Infectious Disease Division at the UMass Memorial Medical Group/UMass Chan Medical School. 

UMass Memorial Health Referring Providers

You can refer your patients for treatment (IV sotrovimab and oral Paxlovid) in Epic by placing a referral order for Ambulatory Referral to COVID Treatment Center (previously Ambulatory Referral to Monoclonal Antibody Clinic) and entering:

  • COVID diagnosis date
  • Symptom onset date
  • Vaccination status
  • Does the patient have a recent comprehensive metabolic panel? (at least within 1 year except for those with underlying renal impairment and greater than 65 years of age at least within 3 months) (to assess for Paxlovid eligibility)
  • High-risk medical conditions (please add under the additional order details tab)
  • Height
  • Weight

**PCPs are also requested to update the patient’s medication list in Epic to screen for potential drug-drug interactions with PaxlovidTM 

In case any patient with a confirmed SARS-CoV-2 infection requires a comprehensive metabolic panel drawn, please call the extensions below to make an appointment with the phlebotomy draw station. Please order with a COVID19 diagnosis code.

 

External Referring Providers

You can refer patients in Epic by contacting the Physician Concierge service at 800-431-5151 and ask for a referral to the COVID Treatment Center.

  • COVID diagnosis date
  • Symptom onset date
  • Vaccination status
  • Recent (at least within 1 year except those with underlying renal impairment and greater than 65 years of age at least within 3 months) comprehensive metabolic panel?
  • Patient’s reconciled medication list
  • Pregnancy test (if applicable)
  • Height
  • Weight

Please also fax (508-334-1486; 508-334-8317; 508-334-7616) or email PCS the most recent comprehensive metabolic panel, pregnancy test, and patient’s reconciled medication list.

Clinicians in the treatment center will assess patients and order the most appropriate treatment (either the intravenous or the oral agents) based on the available supplies and prioritization guidelines. A comprehensive metabolic panel available at the time of screening is necessary to help select the best available option and expedite access to treatment for patients.  Any CMP drawn within the past year is acceptable except for patients with a history of chronic renal insufficiency or for patients who are 65 years of age or older.  For this select group, we would prefer a result from the past three months. 

Please refer to the following guidelines for more information about the COVID-19 adult out-patient therapeutics and the patient prioritization criteria in the setting of logistical constraints:

  1. Statement on Therapies for High-Risk, Nonhospitalized Patients | COVID-19 Treatment Guidelines (nih.gov)
  2. Statement on Patient Prioritization for Outpatient Therapies | COVID-19 Treatment Guidelines (nih.gov)

We encourage referring providers to email Dr. Sandeep Jubbal or Epic Secure Chat or Pager: 1275) if there are concerns or questions about screening or treatment options for specific patients.