Eric Dickson MD, MHCM, FACEP
President and CEO UMass Memorial Health
Dr. Dickson is President and CEO of UMass Memorial Health, the largest not-for-profit health care system in central Massachusetts with more than $3 billion in annual revenue, 2,400 physicians and more than 20,000 employees. The system includes five hospitals on 11 campuses with more than 1,200 licensed beds; more than 120 office-based community practices; a behavioral health services agency and hospital; 11 urgent care centers; and an Accountable Care Organization (ACO). UMass Memorial trains more than 700 residents and fellows annually and performs world-class research in partnership with the UMass Chan Medical School. Dr. Dickson also serves as a Professor of Emergency Medicine at the UMass Chan Medical School.
Prior to being named President and CEO of the health care system, Dr. Dickson served as President of the UMass Memorial Medical Group and senior associate dean at the UMass Chan Medical School. The UMass Memorial Medical Group is a multidisciplinary medical group subsidiary of UMass Memorial Health which has over 1,300 physicians, more than 2,700 employees and revenues of over $708 million. Previously, Dr. Dickson served as the head of the Department of Emergency Medicine at the University of Iowa Carver College of Medicine and Interim Chief Operating Officer for the University of Iowa Hospitals and Clinics.
Dr. Dickson completed his medical degree and residency training in emergency medicine at UMass Chan Medical School and has a master’s degree in Health Care Management from Harvard University. He has served as a member of the Baldrige National Quality Award Board of Examiners, lectures nationally on the use of the Toyota Production System in health care and is an active faculty member for the Institute of Healthcare Improvement, where he works with health systems around the world to reduce health care costs while improving quality. Dr. Dickson is the Immediate Past Board Chair of the Massachusetts Hospital Association and of America’s Essential Hospitals, which is the national association for safety net hospitals.