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How to Get Involved in Your Care

Our team prioritizes patient safety. As our patient, we want you to play a part in making your care safe, too. Here is how you can be an active, involved and informed member of your health care team.

1. Speak up if you have questions or concerns.
2. Pay attention to the care

Meet Your Health Care Team at UMass Memorial

When you are admitted to UMass Memorial, many different health care professionals work with you. Here are some of the team members and caregivers you may meet.

Physicians and Nurses

• Attending physicians are in charge of your care. Your physician or the

What Are Quality Measures?

Quality measures are essential for tracking and evaluating our performance in quality and patient safety. These measures:

• Provide insight into our progress
• Help us improve our performance
• Enable us to report data to regulatory and quality rating agencies, our patients and the

Types of Quality Measures Used at UMass Memorial

We use several quality measures across UMass Memorial, including:

• Process measures assess whether a specific, evidence-based patient safety activity or step was correctly performed, indicating the reliability of the health care system.
• Outcome measures r

UMass Memorial Health Affiliate Providers

UMass Memorial works closely with our affiliate providers to ensure patient-focused health care for all populations, throughout Central Massachusetts and beyond.  Our goal is to work together to provide a full array of primary, secondary and tertiary

These frequently asked questions cover the following groups of information:

• The NextGen Internship Program overview
• The expectations of interns who participate in the NextGen Workforce Internship Program
• The hiring process