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Guidelines for Completing Your UMass Memorial Health Registration

Unless it’s an emergency, please follow these guidelines.

In order to effectively provide medical treatment to you, we require a commitment by staff, patients, and visitors alike. Mutual trust and respect can help us provide the right treatment plan, in a safe and respectful environment that promotes healing.

Patient Privacy

At UMass Memorial Health (UMass Memorial), your privacy is a priority. We follow strict federal and state guidelines to maintain the confidentiality of your medical (protected health) information.

As a visitor, you can help your loved one and play an important role in the patient’s healthcare experience and recovery.