Physician-Ordered Testing
General Information
350 Plantation Street (near 306 Belmont Street)
Worcester, MA 01604
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Physicians: If you have patients you would like to be tested for COVID-19, below are the resources we provide.
Each patient must have a physician order before presenting for COVID test collection and should wait two hours after calling their doctor before leaving home to ensure the order has been placed into EPIC. We cannot collect samples from patients who do not have an order. Please note that patients arriving at the lot after our closing time will not be granted access to the lot even if we are still processing the remaining cars already in the lot. The COVID-19 Collection Site may experience times during our normal hours of operation when we must close the entrance into our lot based on the volume of cars due to space and safety reasons.
Hours of Operation:
Monday, Wednesday, Friday: 8:15 am to 3:45 pm
Pre-Procedure Testing Schedule
Use the table below when recommending testing days to patients. Patients can report anytime during the hours listed.
| If patient's surgery/procedure is on: | Patient should come for testing on the: |
| Monday | Friday before |
| Tuesday | Saturday before |
| Wednesday | Monday before |
| Thursday | Monday or Tuesday before |
| Friday | Tuesday or Wednesday before |
Upcoming Holiday Hours:
| Monday, July 4, 2022 | CLOSED |
To accommodate the required COVID-19 testing prior to a procedure that will take place immediately after the holiday, we are offering a home collection process for patients with procedures on Tuesday, July 5, 2022 or Wednesday, July 6, 2022.
Pre-Procedure Testing Schedule
Use the table below when recommending testing days to patients. Patients can report anytime during the hours listed.
| If patient's surgery/procedure is on: | Patient should come for testing on the: |
| Monday | Friday before |
| Tuesday or Wednesday | Monday before |
| Thursday or Friday | Wednesday before |
It’s very important that every patient have an order for testing prior to arriving at the testing tent, as following up on missing orders creates delays for our patients. At this time we are only able to accept orders from UMass Memorial Health Care providers and those in our managed care network. All other patients including those seeking testing for out-of-state travel or return to work can obtain testing through other testing sites, such as CareWell or CVS. See attached list of additional alternate test sites.
Resources for Physicians
Resources for Patients
Drive-Through Testing Arrival Instructions / Map for Patients (350 Plantation Street)
Care Instructions
- COVID-19 Instructions- Guidance for Patients NOT Referred for Testing - English
- COVID-19 Instructions- Guidance for Patients NOT Referred for Testing - Spanish
- COVID-19 Instructions- Guidance for Patients NOT Referred for Testing - Portuguese
- COVID-19 Instructions- Guidance for Patients NOT Referred for Testing - Vietnamese
- COVID-19 Instructions- Guidance for Patients NOT Referred for Testing - Albanian
- COVID-19 Instructions- Guidance for Patients Referred to Drive-Up Testing - English
- COVID-19 Instructions- Guidance for Patients Referred to Drive-Up Testing - Spanish
- COVID-19 Instructions- Guidance for Patients Referred to Drive-Up Testing - Portuguese
- COVID-19 Instructions- Guidance for Patients Referred to Drive-Up Testing - Vietnamese
- COVID-19 Instructions- Guidance for Patients Referred to Drive-Up Testing - Albanian
Patient Instructions for Saliva Collection
Drive-Through Testing Exit Instructions for Patients
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