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EpicCare Link is a secure online tool for connecting private and referring physicians and their staff to UMass Memorial Health resources and patient information.

Features

Easy to use, read-only access to information about your patients: 

• New! Diagnostic imaging and COVID-19 lab test orders
• New! Radiology images (PACS) now viewable from EpicCare Link
• Review results, notes, reports, etc.
• In Basket for communication
• Generate referrals
• Integrated Chart Review 
• Improved search functionality 
• Pin your favorite activities/capabilities 

Enrollment

To learn more about EpicCare Link at UMass Memorial Health:

• If you are from a private practice, please call the Physician Referral Services department at 800-431-5151. Office hours are Monday through Friday, 8 am to 5 pm. You may also email at prs@umassmemorial.org.
   
• If you are a post-acute provider or other organization with whom we share patients, please email epiccarelinkadmin@umassmemorial.org and describe your need. Our support staff will redirect to the appropriate UMass Memorial department and/or instruct you as to how to enroll.

Resources 

• Frequently Asked Questions
• What's New
• Accessing EpicCare Link

Forms

• Site Spreadsheet
• Confidentiality Agreement – User
• Confidentiality Agreement – Site Administrator
• Confidentiality Agreement – Site Leader

Policies

• Acceptable Use of Electronics Policy
• Uses and Disclosures of PHI
• Breach of Confidential Information Reporting Investigation and Notification