Newsroom

Your source for inspiring patient stories, the latest news on innovations in health care, grants and funding we receive, and more!

Latest News
| TechTarget | AI, In the Media, Innovations, Patient Care

Using AI to support nurses managing ED triage

UMass Memorial Health has expanded its use of an AI tool to support nurses conducting ED discharge through clinical decision support and early identification of urgent care needs.

There's going to be more and more pressure on emergency rooms moving forward, especially as other aspects of our healthcare systems are failing. So, throughput and accuracy are going to be very important through our emergency rooms. And a tool like this will be very beneficial.

Ken Shanahan | MSN, RN, senior director of emergency medicine and behavioral health at UMass Memorial Medical Center
Learn More about Using AI to support nurses managing ED triage
| Newsweek | In the Media, Innovations, Patient Care

Inside Hospitals' Digital Command Centers

As hospitals across the U.S. face rising demand for their services—driven, in part, by sicker patients and an aging population—many are turning to these digital "command centers" to improve operational efficiency and polish the patient experience.

We're collaborating more effectively by being in the same space, and that's allowing us to reduce some of the silos.

Eric Alper, MD | Vice President, Chief Quality and Chief Clinical Informatics Officer
Learn More about Inside Hospitals' Digital Command Centers
| Becker's Hospital Review | Awards/Recognition, In the Media, Patient Care

51 hospitals and health systems with great diabetes and endocrinology programs | 2024

Becker’s is excited to spotlight 51 hospitals and health systems recognized for their outstanding diabetes and endocrinology programs. These organizations deliver comprehensive care to support patients with endocrine system disorders, offering advanced diagnostics, personalized education, innovative...

Learn More about 51 hospitals and health systems with great diabetes and endocrinology programs | 2024
| Worcester Business Journal | In the Media, Legislation

Every 36 minutes: Amid rising rates of abuse, Central Mass. healthcare providers are pushing state legislation to make hospitals safer for workers

Steve Walsh, president and CEO of the Massachusetts Health & Hospital Association, delivered a grim message during an April legislative session: every 36 minutes a Massachusetts hospital worker faces either an act of violence or threat.
Learn More about Every 36 minutes: Amid rising rates of abuse, Central Mass. healthcare providers are pushing state legislation to make hospitals safer for workers
| Boston Globe | Funding/Grants, Human Interest, In the Community, In the Media, Legislation

‘A blunt force axe’: Mass. Democrats warn of harm to hospitals, health care under Trump budget proposal

The Republican budget bill that passed the House last week would cause health care chaos and a massive transfer of wealth to the rich, Massachusetts’ leading Democrats argued Tuesday as the party mobilized a nationwide bid to derail the legislation. The budget bill, which now awaits a vote in the...

Learn More about ‘A blunt force axe’: Mass. Democrats warn of harm to hospitals, health care under Trump budget proposal
| Worcester Business Journal | Awards/Recognition, In the Community, In the Media

2025 Power 100: Dr. Eric Dickson

When Nashoba Valley Medical Center in Ayer was about to close in the summer of 2024, Dickson said he was looking into every opportunity possible to support the region left without its most central hospital. Just nine months after the hospital’s closure, UMass Memorial announced it would open up a...

Learn More about 2025 Power 100: Dr. Eric Dickson
| Becker's Hospital Review | Human Interest, In the Media, Patient Care

377 top hospitals for patient experience: Healthgrades

Healthgrades honored 377 hospitals across 44 states for patient experience. Healthgrades released its 2025 Outstanding Patient Experience Award, which recognizes hospitals that provide top-quality care while ensuring a positive healthcare experience for patients. The company analyzed data from 3,059...

Our work with Vicarious Surgical will allow us to explore the potential of this technology with an ultimate goal of improving patient care.

Dr. John Kelly | Chief of General and Minimally Invasive Surgery at UMass Memorial Medical Center
Learn More about 377 top hospitals for patient experience: Healthgrades

Donate to UMass Memorial Health

Learn more about giving to UMass Memorial Health