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Congress should reauthorize Hospital-at-Home
How seasoned CEOs earned team buy-in for new initiatives
As we began to capture and implement caregiver ideas over time, we were able to reinforce our system-wide dedication to continuous improvement and show our employees that we took their input seriously.
Dr. Eric Dickson | President and CEO, UMass Memorial Health

After a decade — or 2 — at the helm, these CEOs have grown with their systems
My leadership style will always be a work in progress, because I believe my team deserves a leader who is continually evolving and growing.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
44 health system-owned health plans

Opinion/Guest column: For UMass Memorial Health, Trump bill One Big Headache
I pledge my commitment to stand strong and work with our amazing “army of problem-solvers” to ensure we can conquer this new era together — potentially our biggest challenge yet — ensuring we are financially healthy enough to be here for decades to come.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
80 health IT & revenue cycle up-and-comers | 2025
Up-and-comers in health IT and revenue cycle management are stepping into key leadership roles, driving innovation in organizational strategy, financial performance and care delivery.
[Angela Confoey] has achieved “Epic Gold Stars Level 10” for four consecutive years, thanks in part to patient-centered digital innovations like mobile payments, price estimates and self-service scheduling tools.
Becker's Hospital Review
2025 best healthcare employers for women: Forbes
Forty hospitals and health systems were recognized on Forbes’ list of America’s Best Employers for Women 2025. The list, in its eighth year, includes 700 companies and was developed in partnership with market research firm Statista.
Empathy by Design: Rethinking Patient Engagement for the Digital Age
The advent of EHRs promised better patient engagement and optimized workflows, but has efficiency overtaken empathy and patient-centered care?

UMass Memorial Health system promotes interim leader to president of two hospitals
Dr. Charles Cavagnaro has dropped his interim tag and assumed his presidential roles at two UMass Memorial Health hospitals.

'Our goal is for people to play golf pain free': Specialists aid in keeping golfers healthy
He cares so much about his patients. He’s always trying to do the right thing. He’s just a really compassionate guy, and I think he does great work.
Jeff Stiles | Northborough Resident
Transforming health care through connected technologies
In the post-pandemic era, health care organizations are grappling with a complex set of challenges—from dwindling clinical staff and rising patient acuity to the economic strain of delivering more with significantly fewer resources.

Proposed health equity legislation aims to decrease disparities across Massachusetts
A sweeping omnibus bill at the State House would target widespread health reform across the state, looking to change how the public and private entities across the state approach health care access, insurance and workforce.