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| TechTarget | AI, In the Media, Innovations, Patient Care

Using AI to support nurses managing ED triage

UMass Memorial Health has expanded its use of an AI tool to support nurses conducting ED discharge through clinical decision support and early identification of urgent care needs.

There's going to be more and more pressure on emergency rooms moving forward, especially as other aspects of our healthcare systems are failing. So, throughput and accuracy are going to be very important through our emergency rooms. And a tool like this will be very beneficial.

Ken Shanahan | MSN, RN, senior director of emergency medicine and behavioral health at UMass Memorial Medical Center
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| Newsweek | In the Media, Innovations, Patient Care

Inside Hospitals' Digital Command Centers

As hospitals across the U.S. face rising demand for their services—driven, in part, by sicker patients and an aging population—many are turning to these digital "command centers" to improve operational efficiency and polish the patient experience.

We're collaborating more effectively by being in the same space, and that's allowing us to reduce some of the silos.

Eric Alper, MD | Vice President, Chief Quality and Chief Clinical Informatics Officer
Learn More about Inside Hospitals' Digital Command Centers
| Worcester Business Journal | In the Media, Legislation

Every 36 minutes: Amid rising rates of abuse, Central Mass. healthcare providers are pushing state legislation to make hospitals safer for workers

Steve Walsh, president and CEO of the Massachusetts Health & Hospital Association, delivered a grim message during an April legislative session: every 36 minutes a Massachusetts hospital worker faces either an act of violence or threat.
Learn More about Every 36 minutes: Amid rising rates of abuse, Central Mass. healthcare providers are pushing state legislation to make hospitals safer for workers
| Boston Globe | Funding/Grants, Human Interest, In the Community, In the Media, Legislation

‘A blunt force axe’: Mass. Democrats warn of harm to hospitals, health care under Trump budget proposal

The Republican budget bill that passed the House last week would cause health care chaos and a massive transfer of wealth to the rich, Massachusetts’ leading Democrats argued Tuesday as the party mobilized a nationwide bid to derail the legislation.

Learn More about ‘A blunt force axe’: Mass. Democrats warn of harm to hospitals, health care under Trump budget proposal
| Becker's Hospital Review | Awards/Recognition, In the Media

75 hospital and health system chief pharmacy officers to know | 2025

These influential leaders oversee medication management and drug supply across their organizations, playing a critical role in ensuring safe and effective patient care. From shaping cost-conscious pharmacy strategies to driving innovation through automation, technology and policy development, chief pharmacy officers are also mentoring and empowering the next generation of pharmacy professionals.
Learn More about 75 hospital and health system chief pharmacy officers to know | 2025
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