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7.11.25 |  Worcester Business Journal |  Human Interest,  In the Community,  In the Media

UMass Memorial Health to merge two of its hospitals

In an effort to enhance access to quality care, UMass Memorial Health in Worcester will merge its Marlborough Hospital with the system’s flagship UMass Memorial Medical Center.

Under a single, coordinated clinical team, Marlborough patients will gain greater access to community-based specialty care and specialty consults, cutting-edge technologies, and tertiary services available through the Medical Center – keeping more care local.

UMass Memorial Health Statement
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7.8.25 |  Becker's Hospital Review |  In the Media,  Innovations,  Patient Care

UMass’s radiology workflow redo brings in $1M annually

Worcester, Mass.-based UMass Memorial Health Care has added up to $1 million annually to its margins by changing its radiology follow-up care workflow.

It’s a win-win: improved quality, better safety, lower liability and financial benefit.

Eric Alper, MD | Vice President, Chief Quality Officer and Chief CliniIcal informatics Officer
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6.23.25 |  Becker's Hospital Review |  Awards/Recognition,  In the Media,  Patient Care

705 hospitals patients would highly recommend

Becker’s has compiled a list of the hospitals patients would recommend in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS. CMS created 10 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) star ratings based on publicly reported...

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6.19.25 |  Spectrum News 1 |  Human Interest,  In the Media

'Everyone should get checked:' UMass Memorial Health oncology nurses share their personal tie to cancer

Two oncology nurses at UMass Memorial Health are sharing their story of being on the other side of treatment. Both facing their own battle with cancer. Jennifer Johnson and Elizabeth Duncan know first-hand how hard the battle against cancer can be.
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6.18.25 |  News 8 WTNH |  Human Interest,  In the Media,  Patient Care

Wednesday’s Warrior: Thompson dad with congestive heart failure gets life-changing surgery

Kevin Vigeant of Thompson was just 34 years old when he was diagnosed with congestive heart failure this past March. “Normal activities, I would be short of breath, I would get tired, and I thought I was putting on weight and getting a little out of shape,” recalled Vigeant, who is now 35.

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6.16.25 |  TechTarget |  AI,  In the Media,  Innovations,  Patient Care

Using AI to support nurses managing ED triage

UMass Memorial Health has expanded its use of an AI tool to support nurses conducting ED discharge through clinical decision support and early identification of urgent care needs.

There's going to be more and more pressure on emergency rooms moving forward, especially as other aspects of our healthcare systems are failing. So, throughput and accuracy are going to be very important through our emergency rooms. And a tool like this will be very beneficial.

Ken Shanahan | MSN, RN, senior director of emergency medicine and behavioral health at UMass Memorial Medical Center
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6.11.25 |  Newsweek |  In the Media,  Innovations,  Patient Care

Inside Hospitals' Digital Command Centers

As hospitals across the U.S. face rising demand for their services—driven, in part, by sicker patients and an aging population—many are turning to these digital "command centers" to improve operational efficiency and polish the patient experience.

We're collaborating more effectively by being in the same space, and that's allowing us to reduce some of the silos.

Eric Alper, MD | Vice President, Chief Quality and Chief Clinical Informatics Officer
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6.6.25 |  Becker's Hospital Review |  Awards/Recognition,  In the Media,  Patient Care

51 hospitals and health systems with great diabetes and endocrinology programs | 2024

Becker’s is excited to spotlight 51 hospitals and health systems recognized for their outstanding diabetes and endocrinology programs. These organizations deliver comprehensive care to support patients with endocrine system disorders, offering advanced diagnostics, personalized education, innovative...

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6.2.25 |  Worcester Business Journal |  In the Media,  Legislation

Every 36 minutes: Amid rising rates of abuse, Central Mass. healthcare providers are pushing state legislation to make hospitals safer for workers

Steve Walsh, president and CEO of the Massachusetts Health & Hospital Association, delivered a grim message during an April legislative session: every 36 minutes a Massachusetts hospital worker faces either an act of violence or threat.
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