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Outstanding Women in Business: Babu transforms the medical landscape for the most vulnerable patients
Dr. Kavita Babu is a quadruple threat, said Dr. Eric Dickson, president and CEO of UMass Memorial Health in Worcester.
UMass Memorial's new roof garden swaps the buzz of medical equipment for the buzz of bees
It's been three weeks since the ribbon was cut officially unveiling a rooftop garden at the North Pavilion at UMass Memorial Medical Center and it's already become a regular lunch spot for Katherine Poirier, a patient care assistant, and Elaine Lam and Selaijha Powers, both unit secretaries.
A robot programmed to act like a 7-year-old girl works to combat fear and loneliness in hospitals
Days after Meagan Brazil-Sheehan’s 6-year-old son was diagnosed with leukemia, they were walking down the halls of UMass Memorial Children’s Medical Center when they ran into Robin the Robot.
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132 patient safety experts to know | 2025
The following patient safety experts are unwavering champions for patient harm reduction, disease management and disaster preparedness. Representing various roles across hospitals, health systems and healthcare companies, they all share a common goal of keeping patients safe and satisfied.
Doctors Share the Surprising Health Conditions You Might Not Know You Have
Some illnesses announce themselves immediately, like that first sneeze before flu symptoms really crash into you, while others can sneak up on you, like when you wake up in the morning with a raging sore throat after feeling just fine the day before. But these sneaky bouts of sickness aren't confined to the occasional virus or infection.
Marlborough Hospital To Double ER With $46M Expansion: Report
Marlborough Hospital broke ground on an expansion project that will add 10 new beds to its existing 13 in its emergency department, according to WBJ. The construction will also add seven thousand square feet to the department.
Marlborough Hospital to double emergency department size amid $46M expansion
Marlborough Hospital has broken ground on an expansion project to double the size of its emergency department as the hospital works to meet the mounting needs of the community.
The underappreciated metrics CEOs now consider crucial
As hospital and health system CEOs evolve alongside their organizations, so do their strategic priorities. From workforce engagement to social determinants of health, long-serving leaders are focusing more on the performance signals that matter most today.
3 CFOs share workforce investments that paid off
As the healthcare industry continues to evolve at a rapid pace, industry leaders are locating the proper workforce investments to help deliver strong returns. These strategies, from developing targeted roles to expanding employee support services, help organizations drive revenue, retention and patient satisfaction.
Congress should reauthorize Hospital-at-Home
Over the past five years, hospitals struggling with overcrowding have experimented with an innovative idea: providing hospital-level care at home. Results, so far, are promising. With the authority for those services soon set to expire, Congress should act to let them continue.
How seasoned CEOs earned team buy-in for new initiatives
When introducing change or new initiatives at hospitals and health systems, initial pushback is common. Becker’s asked seven presidents and CEOs who have led their organizations for 10 or more years to share how their leadership has evolved and how they navigated internal resistance earlier in their tenures.
As we began to capture and implement caregiver ideas over time, we were able to reinforce our system-wide dedication to continuous improvement and show our employees that we took their input seriously.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
Two 45-year employees at Milford MA Regional Medical Center honored at WooSox game
Two Milford Regional Medical Center caregivers were recently recognized as Hometown Heroes at a Worcester Red Sox game for their 45 years of service to the hospital, according to a community announcement.
After a decade — or 2 — at the helm, these CEOs have grown with their systems
A CEO’s first year often brings unexpected challenges and new priorities. For leaders who have held the role for more than a decade, continued growth means evolving leadership styles and skill sets in response to organizational change and increased complexity.
My leadership style will always be a work in progress, because I believe my team deserves a leader who is continually evolving and growing.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
44 health system-owned health plans
Health systems across the U.S. are increasingly launching or expanding their own health plans to enhance care coordination, improve patient outcomes and reduce costs. Becker’s has curated a list of health system-owned and -affiliated health plans from across the country.
Opinion/Guest column: For UMass Memorial Health, Trump bill One Big Headache
The “One Big Beautiful Bill” recently signed into law has dealt a devastating blow to health care as we know it, especially here in Massachusetts, a state that has been dedicated to insuring as many people as possible and reducing racial health disparities.
I pledge my commitment to stand strong and work with our amazing “army of problem-solvers” to ensure we can conquer this new era together — potentially our biggest challenge yet — ensuring we are financially healthy enough to be here for decades to come.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
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