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9.6.23 |  In the Media

Learning from Employees to Recruit a Workforce Reflecting Our Communities

Worcester Business Journal, Diversity and Inclusion Special Edition | September 4, 2023, wbjournal.com

The Japanese word “Gemba” means “the real place.” At UMass Memorial Health, we go to the Gemba – the place where the actual work happens – to gain knowledge and apply innovative ideas to become the...

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