Newsroom
Your source for inspiring patient stories, the latest news on innovations in healthcare, grants and funding we receive, and more!
Featured
Nurse Delivers Hundreds of Homegrown Dahlias to Patients at a Mass. Hospital on ‘Dahlia Day’
A Massachusetts medical professional brings joy to hospital patients with assistance from her own personal garden and her larger local community.
During a meeting with Governor Healey and Congresswoman Trahan, UMass Memorial provided update on new Groton ER
In February 2027, the new UMass Memorial Medical Center at Nashoba Valley in Groton is scheduled to open to re-establish emergency room care in this part of Massachusetts.
34 hospital and health system chief transformation officers to know | 2026
Penelope Iannelli, senior vice president and chief transformation officer at UMass Memorial Health, named as one of 34 hospital and health system chief transformation officers to know.
UMass Memorial Health Announces Unified Data Platform Multi-Year Initiative, Investments in AI-Powered Innovation in Partnership with Accenture and Microsoft
FOR IMMEDIATE RELEASE
October 15, 2026
Media Contacts:
Kristy Lee
UMass Memorial Health
617-388-5555
Kristy.lee@umassmemorial.org
Maggie Nolan
Accenture
1-917-432-3964
Margaret.d.nolan@accenture.com
NEW YORK and WORCESTER, Mass. — UMass Memorial Health today announced a multi-year initiative with Accenture...
5 revenue cycle AI wins, according to health system leaders
UMass Memorial Health used AI to widen the net on clinical documentation review beyond what its staff could cover manually. The health system’s approach centered on “use of artificial intelligence to identify missed clinical documentation,” said Angela Confoey, senior vice president of revenue cycle...
How Safety Net Hospitals Can Scale AI
It’s not about should we adopt AI. … It’s exactly how should we adopt AI.
Eric Alper, MD | Senior Vice President and Chief Quality Officer, UMass Memorial Health
Health Systems Must Shift AI Use From Automation to Transformation
It's no longer about 'Should we use AI?,' It's about 'Where should we … how exactly should we use AI?'
Dr. Eric Alper | Senior Vice President, Chief Quality Officer, and Chief Clinical Informatics Officer
Why UMass Memorial Health Is Slowing Down Before It Speeds Up AI
We only are going to implement AI that is focused on solving as a countermeasure to a problem that we are having. For us, AI is an improvement tool.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
AI Being Used in Massachusetts To Give Patients a More Timely Diagnosis of Alzheimer’s Disease
A lot of times you don’t see anything. It’s hard to see anything visually in the data, but there are differences in the image that the machine learning can pick up on.
Gennady Gelman, MD | Family Medicine, UMass Memorial Health
AI Can Detect Breast Cancer Risk Before Humans. Why It May Take Hospitals a While To Adopt the Tech
The Doctor Is In — or Is It AI?
AI isn't a choice anymore. It's coming. We can't shut it off and so our job as humans is to figure out how to leverage it for the benefit of our patients — in my particular situation — or society as a whole.
Erik Dickson, MD | President and CEO UMass Memorial Health
Brook AI: Remote Patient Monitoring Cuts Readmissions and Boosts Hypertension Control – CEO Interview (2026)
The landscape of healthcare delivery is undergoing a significant shift, with remote patient monitoring (RPM) emerging as a crucial component of modern care. Seattle-based health technology company Brook.ai is at the forefront of this transformation, recently securing $28 million in Series B funding...
New AMA Guidance on AI Adoption and Governance Is Essential for CMOs. Here's Why.
The AI governance committee will help us implement AI tools in the safest way.
Eric Alper, MD | Senior Vice President, Chief Quality Officer and Chief Clinical Informatics Officer
Smarter Triage with AI in Emergency Departments
Emergency departments (EDs) are often the first point of contact for patients in acute distress, yet they remain among the most overburdened areas in healthcare. Overcrowding, long wait times and clinician burnout are endemic challenges that compromise patient outcomes and staff morale.
Using AI to support nurses managing ED triage
There's going to be more and more pressure on emergency rooms moving forward, especially as other aspects of our healthcare systems are failing. So, throughput and accuracy are going to be very important through our emergency rooms. And a tool like this will be very beneficial.
Ken Shanahan | MSN, RN, senior director of emergency medicine and behavioral health at UMass Memorial Medical Center