Newsroom
Your source for inspiring patient stories, the latest news on innovations in health care, grants and funding we receive, and more!

Robots, dogs and Legos help kids cope during hospital visits
The skills boosting physicians’ value in the next 5 years
As new technologies like AI and machine learning change the way that medicine is practiced across healthcare settings, clinical leaders are paying close attention to the skills that will be valued and needed over the next five years.

A robot programmed to act like a 7-year-old girl works to combat fear and loneliness in hospitals
'I could hear normally again:' Cochlear implant at Umass Memorial Medical Center helps woman after hearing loss

Congress should reauthorize Hospital-at-Home
How seasoned CEOs earned team buy-in for new initiatives
As we began to capture and implement caregiver ideas over time, we were able to reinforce our system-wide dedication to continuous improvement and show our employees that we took their input seriously.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
Transforming health care through connected technologies
In the post-pandemic era, health care organizations are grappling with a complex set of challenges—from dwindling clinical staff and rising patient acuity to the economic strain of delivering more with significantly fewer resources.
UMass’s radiology workflow redo brings in $1M annually
Worcester, Mass.-based UMass Memorial Health Care has added up to $1 million annually to its margins by changing its radiology follow-up care workflow.
It’s a win-win: improved quality, better safety, lower liability and financial benefit.
Eric Alper, MD | Vice President, Chief Quality Officer and Chief CliniIcal informatics Officer

Smarter Triage with AI in Emergency Departments
Emergency departments (EDs) are often the first point of contact for patients in acute distress, yet they remain among the most overburdened areas in healthcare. Overcrowding, long wait times and clinician burnout are endemic challenges that compromise patient outcomes and staff morale.

UMass Memorial wants a $53.5M proton treatment center. Some question whether it's worth it.
With plans to purchase a $53.5 million proton beam, UMass Memorial Health would become only the second hospital in New England to offer proton cancer therapy.
Using AI to support nurses managing ED triage
There's going to be more and more pressure on emergency rooms moving forward, especially as other aspects of our healthcare systems are failing. So, throughput and accuracy are going to be very important through our emergency rooms. And a tool like this will be very beneficial.
Ken Shanahan | MSN, RN, senior director of emergency medicine and behavioral health at UMass Memorial Medical Center

Inside Hospitals' Digital Command Centers
We're collaborating more effectively by being in the same space, and that's allowing us to reduce some of the silos.
Eric Alper, MD | Vice President, Chief Quality and Chief Clinical Informatics Officer