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Emergency department boarding remains at crisis levels even as the pandemic dwindles — and capacity problems will likely persist for hospitals through the next decade.

UMass Memorial Medical Center, Lifeflight, Massachusetts Vest-a-Dog, the Massachusetts State Police, and several local police departments hold a training exercise focusing on transporting injured police dogs by Life Flight helicopter.

Lori Simkowitz-Lavigne is the interim vice president for emergency services at UMass Memorial Health's Community Healthlink. She said while not every day, mental health clinicians are dispatched regularly in an attempt to de-escalate tense situations.

WORCESTER, Mass. - The City of Worcester is taking treatment on the road with a new pilot program for emergency mental health and substance use calls.

There are many creative ways that hospitals and care providers support their communities beyond offering great medical care. In 2017 UMass Memorial Health chose to reimagine itself as an “anchor” hospital, taking on much more responsibility for the welfare of the communities it serves.

Kyle Osterman is a 9-year-old boy from North Grafton and Sutton who is on year two of his three-year-long treatment for acute lymphoblastic leukemia, Make-A-Wish says. Kyle has always wanted his own treehouse and his care team at UMass Memorial Health referred Kyle to Make-A-Wish