Turning Our Vision to Serve Into Meaningful Impact

Helping Our Neighbors Build a Brighter Future

$377.3 million

Amount UMass Memorial contributed to Community Benefits initiatives in one year.

62.8%

UMass Memorial Health – Harrington survey participants who said “Better Access to Mental Health Services” was the top priority to improve public health.

4,000+

Number of annual patient encounters with the Road to Care team, which helps people experiencing homelessness and substance use disorder.

4,500+

Preventive medical and dental visits the Care Mobile team provides each year to individuals who are uninsured, underinsured or lack access to regular health care.

Community Health and Engagement Spotlight

Since it was established in 2022, the Food Is Medicine program has provided hundreds of residents with nutritious food and equitable access to resources. The program includes two interventions: Fresh Connect and Growing Places’ RX Food FARMacy.

Fresh Connect provides prepaid debit cards to purchase healthy foods at many local grocery stores in the Worcester area. This program is offered at UMass Memorial Health Medical Center – Cancer Center and UMass Memorial Medical Center – Children’s Medical Center.

Growing Places’ RX Food FARMacy has been offered to patients at UMass Memorial Health – HealthAlliance-Clinton Hospital, UMass Memorial Health – Simonds-Sinon Regional Cancer Center and UMass Memorial Health – Fitchburg Family Practice. Patients who identify as food insecure or with other economic insecurities are provided information and enrolled into RX Food FARMacy. This program provides patients access to Supplemental Nutrition Assistance Program (SNAP) enrollment, Healthy Incentives education and access to fresh produce either through local mobile food markets or home delivery.

Community Partnerships Spotlight

Programs Benefiting the People We Serve 

We’re improving the lives of the people in our communities through a wide range of programs, initiatives and services. We invite you to learn more about our many efforts, which are tailored to meet the needs of specific communities and groups in our service areas. View the 2023 UMass Memorial Health Community Benefits Report.

Stories of Health and Healing

Our team is passionate about making a difference, now and in the future. We’re transforming lives through community partnerships, programs that promote health and wellness and tailored services designed to inspire and empower. Hear more about how we’re impacting the people we serve.

Our Anchor Mission

As a health system, we pledge to leverage our financial and intellectual resources to benefit our neighbors and pave the way for better public health. Our Anchor Mission reflects this promise and guides us as we invest in our community. Learn more.

Archived Community Benefits Reports

If you’re interested in viewing past Community Benefits reports, you can find them below. 

2022 Community Benefits Report
2021 Community Benefits Report
2020 Community Benefits Report

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