Medical Staff Services
Medical Staff Services ensures that physicians and associate health professionals are properly credentialed, privileged, and enrolled in managed care plans—helping maintain the high standards of care that define UMass Memorial Health.
A Commitment to Provider Wellbeing
We’re proud to be recognized as a 2024 Wellbeing First Champion by ALL IN: Wellbeing First for Healthcare. This national honor reflects our commitment to removing stigmatizing and intrusive mental health questions from our credentialing applications. We believe our caregivers deserve to seek help without fear of professional repercussions—because their health and wellbeing matter.
Our Services
Medical Staff Services is responsible for:
- Credentialing for initial appointment and reappointment to the medical staff and associate health professional staff
- Processing clinical privilege requests
- Enrolling employed and contracted practitioners in managed care plans
- Registering visiting physicians and physician observers
- Managing the Echo credentialing database
- Maintaining medical staff bylaws, rules, and regulations
- Tracking licenses, DEA certificates, state registrations, and board certifications
- Ensuring compliance with Joint Commission and NCQA standards
- Providing credentialing data to support organizational reporting
- Supporting Medical Staff Executive Committee and Credentials Committee operations
Provider Portal Verification of Affiliation
You may verify affiliation of currently credentialed practitioners by logging on to the following website:
For prior affiliations please email your request to medicalstaffservices@umassmemorial.org along with a copy of the practitioner’s authorization for release.
Contact Information
67 Millbrook Street, Suite MK2-109
Worcester, MA 01606
Fax: 508-334-8235