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Facing ED headwinds, UMass Memorial found relief in triage overhaul
Worcester, Mass.-based UMass Memorial Health has expanded the use of Mednition’s KATE AI triage support tool to five additional emergency departments after seeing early success at its flagship hospital.

52 hospitals and health systems with great innovation programs | 2024
Becker’s is delighted to recognize 52 hospitals and health systems with great innovation programs. These hospitals and health systems utilize progressive, visionary innovation programs to revolutionize their care provision.
UMass Memorial expands AI triage tool to 5 more hospitals
Worcester, Mass.-based UMass Memorial Health is expanding its use of an artificial intelligence tool designed to support emergency department nurses and enhance patient safety across five additional hospitals.
UMass Memorial Health Scales KATE AI Platform Emergency Departments Systemwide to Enhance Patient Safety and Nurse Decision Support
Worcester, MA- UMass Memorial Health (UMMH), the largest not-for-profit health care system in Central Massachusetts, is proud to announce the expansion of KATE AI across an additional five hospital emergency departments, for what is now a total of seven, to enhance patient safety, optimize effici
CHAI embarks on post-deployment monitoring for AI as FDA oversight lags
In the absence of a federal framework to monitor the impact of artificial intelligence in the clinic, the Coalition for Health AI (CHAI) is stepping in on post-deployment oversight.
Ticking Clock for Home Care
Hospital at home programs have been a bright spot in the healthcare landscape for the past several years. They allow patients to receive inpatient-level care at their homes instead of a traditional hospital.
[Expiration of the waiver would be a] huge step backwards in terms of our capacity challenges in the state, in terms of health equity, in terms of how we care for rural populations in particular.
Constantinos Michaelidis, MD | Medical Director, Hospital at Home
UMass Memorial Reaches Hospital-at-Home Milestone; Alper Reflects on Program’s Keys to Success
At a time when health systems are under increasing pressure to improve care delivery models, UMass Memorial Health has reached a significant milestone in its Hospital-at-Home program, admitting its 3,000th patient. This initiative, spearheaded by Dr.
We were at a point where our hospitals didn’t have enough space for the people that needed to be there. By moving acute-level care into the home, we believed we could provide safe, effective treatment while reducing the burden on our facilities.
Eric Alper, MD | Senior Vice President, Chief Quality Officer, and Chief Clinical Informatics Officer

'We had to:' UMass Memorial Health President and CEO says changes to healthcare were a 'must' to fight off COVID pandemic
COVID-19 brought on a lot of new challenges for people both in and out of healthcare. Things like mask wearing and social distancing became the norm. But surprising enough, the virus resulted in some positive changes. Changes to healthcare some never even imagined.
Now we use video interpreters all the time. But we also now became much more comfortable delivering care through video. So now, we can have a paramedic go into the home through our mobile integrated health program, do labs, do a physical exam on the patient, put an iv in, deliver fluid, deliver medication.
Dr. Eric Dickson | President and CEO, UMass Memorial Health
New Tablet-Based Tool Enhances Cognitive Screening in Primary Care
Primary care settings are witnessing a significant advancement in cognitive health screening with the introduction of Linus Health’s Core Cognitive Evaluation (CCE).

Sent Home To Heal, Patients Avoid Wait for Rehab Home Beds
After a patch of ice sent Marc Durocher hurtling to the ground, and doctors at UMass Memorial Medical Center repaired the broken hip that resulted, the 75-year-old electrician found himself at a crossroads.

Hospital at Home program assists new mothers, patients in need
Imagine recovering from a medical condition in the comfort of your own bed—no noisy beeping, no buzzing machines, no hospital roommates, and no midnight interruptions.
It is not uncommon for our medical centers to have up to 70 patients boarding in our ER department waiting for a bed. It’s not an experience we want for our loved ones or ourselves.
Constantinos Michaelidis | Medical Director of the Hospital at Home program

UMass digital hub provides peek into future of remote patient management
When the University of Massachusetts Memorial Health in Worcester opened its digital hub last fall, it provided a glimpse of what the future of remote care management could look like.
When we think about a digital hub, it’s a setting that locates clinical caregivers and digital medicine capabilities to provide better care for patients, whether they’re in the inpatient setting, the ambulatory setting, or at home. We’ve been trying to use digital strategies to help drive some of the more important system-level strategies that we have.
Eric Alper | M.D., Chief Quality Officer and Chief Informatics Officer