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| Becker's Hospital Review | Human Interest, In the Media, Innovations

How seasoned CEOs earned team buy-in for new initiatives

When introducing change or new initiatives at hospitals and health systems, initial pushback is common. Becker’s asked seven presidents and CEOs who have led their organizations for 10 or more years to share how their leadership has evolved and how they navigated internal resistance earlier in their tenures.

As we began to capture and implement caregiver ideas over time, we were able to reinforce our system-wide dedication to continuous improvement and show our employees that we took their input seriously.

Dr. Eric Dickson | President and CEO, UMass Memorial Health
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| Becker's Hospital Review | In the Media, Innovations, Patient Care

UMass’s radiology workflow redo brings in $1M annually

Worcester, Mass.-based UMass Memorial Health Care has added up to $1 million annually to its margins by changing its radiology follow-up care workflow.

It’s a win-win: improved quality, better safety, lower liability and financial benefit.

Eric Alper, MD | Vice President, Chief Quality Officer and Chief CliniIcal informatics Officer
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| TechTarget | AI, In the Media, Innovations, Patient Care

Using AI to support nurses managing ED triage

UMass Memorial Health has expanded its use of an AI tool to support nurses conducting ED discharge through clinical decision support and early identification of urgent care needs.

There's going to be more and more pressure on emergency rooms moving forward, especially as other aspects of our healthcare systems are failing. So, throughput and accuracy are going to be very important through our emergency rooms. And a tool like this will be very beneficial.

Ken Shanahan | MSN, RN, senior director of emergency medicine and behavioral health at UMass Memorial Medical Center
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| Newsweek | In the Media, Innovations, Patient Care

Inside Hospitals' Digital Command Centers

As hospitals across the U.S. face rising demand for their services—driven, in part, by sicker patients and an aging population—many are turning to these digital "command centers" to improve operational efficiency and polish the patient experience.

We're collaborating more effectively by being in the same space, and that's allowing us to reduce some of the silos.

Eric Alper, MD | Vice President, Chief Quality and Chief Clinical Informatics Officer
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| BusinessWire | In the Media, Innovations

Vicarious Surgical Announces New Collaboration with UMass Memorial Medical Center

Vicarious Surgical Inc (NYSE: RBOT, RBOT WS), a next-generation robotics technology company seeking to improve lives by transforming robotic surgery, today announced that it has signed an agreement with UMass Memorial Medical Center intended to support adoption and utilization of its robotic syst

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