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If you are making a decision on whether to sign up for myChart, answers to the following frequently asked questions may be helpful.  

For questions you may have on technical requirements, how to enroll, and how to use the application, please explore the Frequently Asked Questions provided at myChart

Beginning April 1, 2025, UMass Memorial Health will automatically enroll all patients in our paperless billing program unless they have previously opted out. Paperless billing makes it easier to manage your account online whenever you like, helps us reduce our use of paper and contributes to our

What is a Patient and Family Advisory Council?  

A Patient and Family Advisory Council (PFAC) is a group of patients, family members, and caregivers who work together to improve the quality, safety, and experience of care at a health care organization. The various PFACs at UMass Memorial Medical

Vision

The UMass Memorial Health Patient and Family Advisory Council (PFAC) seeks to foster a culture of care and caring where patients are nurtured in body, mind and spirit.

Mission

The Patient and Family Advisory Council seeks to promote safe and comprehensive patient- and family-centered care:

• The

Guidelines for Completing Your UMass Memorial Health Registration

Unless it’s an emergency, please follow these guidelines.

To complete the UMass Memorial Health registration process, ensure insurance billing is accurate, and send results to the right doctors, patients or their guardians must provide

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