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Physician Concierge Services

The Physician Concierge Services Department (PCS) is dedicated to serving providers and community practices with “white glove service” for all referrals into UMass Memorial Health. Our dedicated Referral Specialists are committed to upholding our PCS Promise: Scheduling all outpatient appointments...
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How To Refer a Patient

At UMass Memorial Health, we value our relationship with referring physicians and are committed to meeting and exceeding their needs by providing timely communication and efficient service. Our goal is to remain easily accessible to referring physicians and to return their patients back to their...
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How We Drive Community Impact

Improving community health equity takes more than short term programs. UMass Memorial Health uses coordinated strategies across the system to support lasting change. Through the Community Health Equity Team (CHET) and the Food Equity and Sustainable Transformation (FEAST) initiative, we bring...
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Transfer and Access Center

24/7 Specialty Patient Transfer Service When a patient needs the specialty care available at UMass Memorial Medical Center, physicians can turn to the Transfer and Access Center (TrAC) to smooth the way, any time of day or night. What is the Transfer and Access Center? The Transfer and Access Center...
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