Contact Us

About Us
About Us
Harrington is committed to the people of Southbridge and the surrounding areas, offering safe, quality and compassionate care. Our staff live in the community and are also your neighbors, colleagues, family members and friends, working hard to always improve our medical services and interactions with you.
We want to know about your great experiences and your not-so-great experience, and make the situation better, if possible, or at least correct any miscommunication. It is our job to provide you with the appropriate resources to resolve any concerns.
*Please Note: If you have an urgent medical need, please go to your nearest Emergency Department; this is not an appropriate forum to seek medical advice or care. Additionally, specific questions about a test/lab result, referral, or medical record should be handled with your primary care or specialist’s office.
Harrington Locations
100 South Street, Southbridge
Main Phone: 508-765-9771
TTY: 508-765-3149
340 Thompson Road, Webster
Main Phone: 508-943-2600
TTY: 508-949-0487
For information and contact details, please visit the following pages:
- Campus phone numbers and information: Visit Locations
- Patient Privacy and incident reporting: Visit Joint Notice of Information Practices
- Job Openings at Harrington and all UMass Memorial Health locations: Visit Careers
- Patient Billing: Visit Pay Bill Online or call 866-770-1449
- Medical Records: Visit Medical Records Requests
- Find a Doctor: Use our online provider directory
Quality and Safety Concerns and Patient Feedback
If you have a concern, compliment, or would like to share other feedback regarding your experience, please contact the Quality and Patient Safety Department:
Quality and Patient Safety at UMass Memorial Health – Harrington
100 South Street
Southbridge, MA 01550
Tel: 508-765-3046
Available Monday through Friday from 8 am to 4:30 pm.