Contact Us

Harrington is committed to the people of Southbridge and the surrounding areas, offering safe, quality and compassionate care. Our staff live in the community and are also your neighbors, colleagues, family members and friends, working hard to always improve our medical services and interactions with you. 

We want to know about your great experiences and your not-so-great experience, and make the situation better, if possible, or at least correct any miscommunication. It is our job to provide you with the appropriate resources to resolve any concerns. 

*Please Note: If you have an urgent medical need, please go to your nearest Emergency Department; this is not an appropriate forum to seek medical advice or care. Additionally, specific questions about a test/lab result, referral, or medical record should be handled with your primary care or specialist’s office.

Harrington Locations

100 South Street, Southbridge
Main Phone: 508-765-9771
TTY: 508-765-3149

340 Thompson Road, Webster
Main Phone: 508-943-2600
TTY: 508-949-0487

For information and contact details, please visit the following pages:

Quality and Safety Concerns and Patient Feedback

If you have a concern, compliment, or would like to share other feedback regarding your experience, please contact the Quality and Patient Safety Department:

Quality and Patient Safety at UMass Memorial Health – Harrington
100 South Street
Southbridge, MA 01550
Tel: 508-765-3046
Available Monday through Friday from 8 am to 4:30 pm. 

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