Patient Registration

At UMass Memorial HealthAlliance-Clinton Hospital, the registration options below will assist you at your visit.

To complete the HealthAlliance-Clinton Hospital registration process, ensure accurate billing to insurance companies, and get results to the correct doctors, patients or guardians are responsible for providing accurate information at the time of registration.

Please present the following:

  • Government-issued photo ID (Why we ask for this)  
  • Current insurance card
  • Blue hospital ID card
  • Copayment (if required by patient's insurance company)

Fitchburg Campus

Services Where to Register Hours
Radiology; Urgent care Ground floor Daily, 9 am to 6:30 pm (closed Thanksgiving and Christmas days)
Rehabilitation services, including audiology, EMG, occupational therapy, physical therapy, speech, sports medicine Ground floor, check-in directly at rehabilitation service location See individual service location hours
Simonds-Sinon Regional Cancer Center Oncology area or lab Lab hours: Monday to Friday, 7 am to 4:30 pm

Clinton Campus

Services Where to Register Hours
Clinton Lab and Radiology Patient Registration Daly Building, Emergency Department entrance, ground floor Monday – Friday 7 am to 3 pm
Women’s Health, including mammograms, bone density tests, specialist physician appointments Main hospital entrance, Outpatient Center registration, ground floor Monday – Friday 8 am to 5 pm

Leominster Campus

Services Where to Register Hours
Radiology Lobby B Monday to Friday, 6:45 am to 7:30 pm
Other outpatient services, including admissions, EKG, EEG, lab, maternity services, pretesting, and respiratory (pulmonary function testing). Lobby D Monday to Sunday, 7 am to 7 pm. Closed Thanksgiving and Christmas. 
All other patients Entrance E Daily, 7 am to 8:30 pm
Emergency Department Emergency Department 24 hours/7 days a week


Preregister at HealthAlliance-Clinton Hospital for Fitchburg and Leominster Campuses

If you are looking to preregister for an upcoming appointment at our Fitchburg or Leominster campuses, please call 978-466-4777, Monday through Friday, 8 am to 5 pm.