Contact Our Hospitals
Here’s a quick guide to the contact information you need to call or visit any UMass Memorial Health hospital.
Medical Records Requests
Medical Records Requests
Your medical record is the physical property of the UMass Memorial Health clinical entity where you received your care. You have the right to review the record and to obtain a copy.
Financial Counseling
Our financial counselors are available to talk to if you have questions about your bill or you require financial assistance.
If you don’t have health insurance, there are several low-cost insurances available. Even if you work or have health insurance already, you and your family may be eligible for low-cost or free health plans, based on your income.
Letter from UMass Memorial Health President and CEO
Welcome to UMass Memorial Health!
We are the largest health care system in Central Massachusetts committed to improving the health of people in Central New England through excellence in care, comprehensive health services, and teaching, research and clinical trials through our partnership with UMass Chan Medical School.
About Us — Community Healthlink
Community Healthlink serves those in need of mental health and addiction services throughout Central Massachusetts. We provide around-the-clock emergency behavioral and mental health evaluation and services, and we connect people with urgent requests for services within 24 hours and routine requests within ten business days. For more than 40 years, we have provided comprehensive behavioral health services for people of all ages, including:
Community Benefits Program
Our communities are at the heart of all we do. That’s why we extend our care and services beyond hospital walls to connect directly with people in our local neighborhoods.
What Are Community Benefits?
As a not-for-profit hospital system, UMass Memorial Health provides community benefits to improve health in your communities and increase access to health care.
About Us - UMass Memorial Health
Our commitment to the communities we serve never wavers. We use knowledge and innovation to create breakthrough medicine. To create jobs. To make life better for those we serve. We are leaders in the training of physicians and those who work in every facet of health care. We make outstanding care accessible for all, regardless of ability to pay. We stand for quality, compassion, dignity, opportunity, fairness — and the relentless pursuit of healing.