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myChart Videos

Following are three sets of short videos to help you get familiar with myChart. The videos are approximately two minutes long and highlight the features available in the myChart mobile app, which are similar to the web-based version of myChart.

Once you sign up for myChart, we encourage you to download the myChart mobile app so that you can easily access your UMass Memorial Health information on the go!

  • Getting Started with myChart
    • Epic's Patient to Provider Portal
    • Sign Up for myChart
    • How to Download the myChart Mobile App
    • Password Reset and Account Management
  • Using myChart
    • Sending and Receiving Messages in myChart
    • Access to a Loved One's Chart (myChart Proxy)
    • Making Payments and Payment Plans in myChart
    • Schedule an Appointment
    • PreCheck-In for Your Upcoming Appointment
    • Using myChart when Admitted to the Hospital
    • Find Care Quickly with myChart
  • Additional myChart Features
    • Personalize my myChart
    • Cool Features in myChart
    • Your Health Record on the Go
    • End of Life Planning
    • How to Link my Other myChart Accounts