Always Striving for Better

Our Medical Center is committed to providing the best care possible to patients in Central Massachusetts and beyond. We continually evaluate our performance, look for areas of improvement and listen to the valuable feedback we receive from our patients. While we are proud of our accomplishments to date, our promise to our patients is that we will always strive to be better. 

Ranked 24th in the nation’s top hospitals by the Lown Institute. The Lown Institute has a different methodology that looks at metrics such as civic leadership, which includes pay equity, community benefits and inclusivity; value, which includes avoidance of procedures with limited clinical utility; and the metrics we usually see in rankings, such as mortality, readmission and patient safety metrics.

Ranked 6th in Massachusetts by US News and World Report as Best Regional Hospital and High Performing in colon cancer surgery, aortic valve surgery, heart bypass surgery and heart failure. To be ranked, the Medical Center had to meet strict guidelines and pass an extensive review of objective measures such as risk-adjusted survival and readmission rates, volume, patient safety and quality of nursing.

Our Medical Center has been named to Newsweek’s list of the World’s Best Hospitals 2020. According to Newsweek, hospitals were selected for the list based on recommendations from medical professionals, patient survey results and clinical performance indicators.


Recognized by Healthgrades with the following awards and designations: Critical Care Excellence Award, Coronary Intervention Excellence Award, America’s 100 Best Hospitals for Cardiac Care Award, America’s 50 Best Hospitals for Cardiac Surgery Award

Joint Commission Stroke Seal

Named one of America’s Top 50 Teaching Hospitals by The Washington Monthly. In partnership with the Lown Institute, the Washington Monthly evaluates various criteria, from pay equity and community benefits to mortality rates, to calculate its rankings.