The UMass Memorial Health Ronald McDonald Care Mobile delivers an innovative, community-based model of medical services and preventive dental care to the vulnerable, socioeconomically disadvantaged, uninsured and undocumented children and their families living in Worcester County. The Care Mobile services 22 Worcester public and charter schools with 9 neighborhood sites across the city. Our routine sites include neighborhood and community centers, churches, and apartment complexes. 

The Care Mobile also provides qualified medical interpreters to patients and families who want to receive health information in a language other than English. Interpreters are available free of charge either in-person or over the phone, to ensure support for over 100 languages spoken by our patient population. Learn more about our interpreter services. 

Care Mobile Locations          2023 Schedule
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Brief History

Chosen as the first of its kind prototype, the Care Mobile program was developed through a partnership with Ronald McDonald House Charities and UMass Memorial Medical Center in the year 2000. There are now over 50 Care Mobile’s throughout the world. Disadvantaged children and their families can fall through the cracks when it comes to accessible medical and dental care. Since the beginning, the Care Mobile has been one of the flagship programs of UMass Memorial Health's effort to reduce health care disparities within our community.

Our Services 

After more than a year-long hiatus due to the COVID-19 pandemic, the Care Mobile has recently returned to the community. We are now offering medical and preventative dental services in the community and preventative dental services in the Worcester Public Schools.  We are currently open on Tuesdays and Wednesdays from 9am-3pm and will be in 9 different community sites throughout each month. In addition to providing preventive medical and dental care, the staff works to connect children and their families to primary care physicians, dentists and other providers, as well as help them enroll in appropriate insurance programs.

Our vehicle is wheelchair accessible, but we are unable to accommodate patients who are confined to stretchers or gurneys. If you have questions about our services or about patient accommodations on the Care Mobile, please call our Outreach Liaison, Nardy Vega at 508-341-9416 for more information.

To make an appointment, please call our Care Mobile Schedulers line

508-334-6073

Call 911 if you have a medical emergency.  If you have a medical emergency and have COVID-19, please notify the operator that you have (or think you might have) COVID-19. If possible, put on a face mask before medical help arrives. 

Please visit the following links for information about COVID-19:

• The City of Worcester: Coronavirus Information
   
• Mass211 (a program of your local United Way that connects callers to information about critical health and human services available in their community)
   
• For the latest COVID-19 information, including how to order free, at-home tests, visit the COVID-19: If You Are Sick or Caring for Someone page on the US Centers for Disease Control and Prevention's website.

Do you need help applying for health insurance? Contact our Patient Financial Counseling Office at 508-334-9300 or needinsurance@umassmemorial.org. Interpreter services are available over the phone. The Patient Financial Counseling Office is open Monday through Friday, 8 am to 4:30 pm. You can also explore the MassHealth website to learn more.

Our Community Support

Through the generosity of Ronald McDonald House Charities of Eastern New England, Inc., UMass Memorial Medical Center launched the nation's first Ronald McDonald Mobile Care Unit during summer 2000.

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November 2023

December 2023

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