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Contact Us

UMass Memorial - Marlborough Hospital wants to hear your compliments, questions, comments or concerns. Please contact us using the information provided below.

How to Contact Marlborough Hospital

  • By phone: 508-481-5000 (Connects to all departments)
  • Via U.S. Mail: Marlborough Hospital, 157 Union Street, Marlborough, MA 01752
  • Via the web: Online telephone directory (a listing of department phone numbers)
  • If you are having a medical emergency, please dial 911.


To make, cancel or reschedule an appointment, please call toll free 855-UMASS-MD (855-862-7763) or submit an online form. 

If you need to find a Marlborough Hospital physician, please visit our find a doc tool or call 508-481-6668. Please contact your health care provider’s office directly to schedule, reschedule or cancel an appointment. Some procedures, like mammograms, can be scheduled directly by you, the patient. For scheduling, call 508-486-5566.

General Inquiries

Please email or call the hospital’s main number at 508-481-5000

Media Inquiries

Please email or call us at 508-486-5806.

Looking for a Physician?

Our online Find a Doc directory is available 24/7.You may also call us at 508-481-6668 between the hours of 9 am and 5:30 pm if you need assistance finding a doctor.

Financial Counseling Questions

You may be eligible for health insurance if you are working or unemployed. Please contact one of our health insurance counselors at 508-486-5864 or email to learn more.

Billing Questions

Please email or call 508-486-5850.

Concerns about Your Care

Our patients and visitors have the right to voice all concerns regarding the quality of care and/or services they have receieved. If you would like to report a concern or complaint, please call the Marlborough Hospital Patient and Family Relations Office at 508-486-5533.

If you would rather write to us, please address your letter to the Marlborough Hospital Patient and Family Relations Office, 157 Union Street, Marlborough, MA 01752.

Medical Records Information

To request your medical records please email or call 508-486-5444.

Medical Advice – Information about Medical Conditions

We are unable to respond to email asking for medical advice. The best resource for medical information is your health care provider. In an emergency, please dial 911.

Directions/Parking/Valet Parking

Directions and parking information.

Careers at Marlborough Hospital

Please visit our online job postings or contact the Human Resources Department at 508-486-5400.

Volunteering at Marlborough Hospital

If you are interested in volunteering at Marlborough Hospital please visit our email or call 508-486-5688


Check out ways you can give back. You can also email or call 508-486-5807.